You probably already have a list of things that would make the business run better.

A manual task that should be automated. A workflow that needs to be rebuilt. Two tools that should talk to each other. Something that keeps breaking. A system that worked six months ago but no longer fits how the team operates today.

The problem is that knowing what needs to change and having the time or technical capacity to make it happen are two different things.

With 20 hours of systems support each month, those builds, fixes, and improvements have dedicated time to actually get done.

Depending on what the business needs, that can include:

Building and updating Make, n8n, and Zapier automations

Building and improving Airtable workflows

CRM workflow setup and improvements

Connecting business tools and workflows

Troubleshooting failed automations and integrations

Investigating data synchronization issues

Fixing workflow logic, triggers, and actions

Testing and validating new or updated workflows

Making smaller changes as your processes evolve

Documenting systems, fixes, and useful troubleshooting information

The priorities can change with the business. One month might be focused on automating repetitive work that's eating up the team's time. Another might mean fixing an integration that's causing problems, updating workflows after a process change, or finally building something that's been sitting on the backlog.

The goal is simple: fewer system improvements sitting on a "someday" list, less manual work that software could be handling, and more of the operational improvements your business needs actually getting done.

Your hours can be used across automation builds, workflow improvements, troubleshooting, testing, system changes, and related documentation based on what the business needs that month.

If you need extra support during a busy period or for a larger project, we can adjust your plan based on what you need and my availability that month. Just let me know and we can figure out what makes the most sense.