📚 Turn Your Workflow into a Clear, Usable SOPCasey Castro
If your team has to keep asking how something is done, it's time to write it down properly.
When a process only lives in your head, every question about it eventually comes back to you. You end up repeating instructions, checking whether things were done correctly, and stepping back into work you were trying to hand off in the first place.
I'll help you capture how the work actually happens and turn it into a clear SOP or process guide your team can follow without needing you to walk them through it every time.
I've documented recurring operational processes, captured undocumented workflows, and created SOPs, process guides, onboarding materials, and internal reference documentation for distributed teams.
Depending on the process, your documentation may include:
The purpose and scope of the process
Roles and responsibilities involved
Clear, step-by-step instructions
Relevant tools, links, and resources
Screenshots or visual references where useful
Important notes, exceptions, and decision points
A structure that's easy to follow and update as the process changes
You don't need to document the process before handing it over to me. Existing notes, recordings, screenshots, reference materials, or a walkthrough of how you currently do the work can all be used to piece the process together.
I'll work through what you provide, ask about anything that's missing or unclear, and document the workflow as it's actually being done. Before it's finalized, I'll review it for gaps, unclear steps, and inconsistencies that could trip someone when they try to follow it on their own.
You'll have a documented process your team can come back to for day-to-day work, training, onboarding, and handoffs, with fewer questions coming back to you every time someone needs to know what happens next.
Pricing
SOP projects are priced based on the complexity of the process or workflow rather than the length of the finished document.
Simple Process - starting at $75
One straightforward process/workflow with limited decision points, exceptions, or handoffs. Best when the workflow is already established and can be explained through existing materials or a walkthrough.
Standard Process - starting at $150
A more detailed process involving multiple steps, tools, handoffs, or decision points, with additional clarification needed to document it properly.
Complex or Multiple Processes - Custom Quote
For interconnected workflows, several roles or systems, or projects that require more extensive process discovery.
Not sure where your process falls? Send me a quick overview and I'll confirm the scope and price before we get started.
FAQs
Contact for pricing
Duration1 week
Tags
Confluence
Knowledge Management
Microsoft SharePoint
Notion
Documentation
Technical Writer
Process Documentation
SOP
Service provided by
Casey Castro Calamba, Philippines
📚 Turn Your Workflow into a Clear, Usable SOPCasey Castro
Contact for pricing
Duration1 week
Tags
Confluence
Knowledge Management
Microsoft SharePoint
Notion
Documentation
Technical Writer
Process Documentation
SOP
If your team has to keep asking how something is done, it's time to write it down properly.
When a process only lives in your head, every question about it eventually comes back to you. You end up repeating instructions, checking whether things were done correctly, and stepping back into work you were trying to hand off in the first place.
I'll help you capture how the work actually happens and turn it into a clear SOP or process guide your team can follow without needing you to walk them through it every time.
I've documented recurring operational processes, captured undocumented workflows, and created SOPs, process guides, onboarding materials, and internal reference documentation for distributed teams.
Depending on the process, your documentation may include:
The purpose and scope of the process
Roles and responsibilities involved
Clear, step-by-step instructions
Relevant tools, links, and resources
Screenshots or visual references where useful
Important notes, exceptions, and decision points
A structure that's easy to follow and update as the process changes
You don't need to document the process before handing it over to me. Existing notes, recordings, screenshots, reference materials, or a walkthrough of how you currently do the work can all be used to piece the process together.
I'll work through what you provide, ask about anything that's missing or unclear, and document the workflow as it's actually being done. Before it's finalized, I'll review it for gaps, unclear steps, and inconsistencies that could trip someone when they try to follow it on their own.
You'll have a documented process your team can come back to for day-to-day work, training, onboarding, and handoffs, with fewer questions coming back to you every time someone needs to know what happens next.
Pricing
SOP projects are priced based on the complexity of the process or workflow rather than the length of the finished document.
Simple Process - starting at $75
One straightforward process/workflow with limited decision points, exceptions, or handoffs. Best when the workflow is already established and can be explained through existing materials or a walkthrough.
Standard Process - starting at $150
A more detailed process involving multiple steps, tools, handoffs, or decision points, with additional clarification needed to document it properly.
Complex or Multiple Processes - Custom Quote
For interconnected workflows, several roles or systems, or projects that require more extensive process discovery.
Not sure where your process falls? Send me a quick overview and I'll confirm the scope and price before we get started.
FAQs
Contact for pricing