E-commerce Support & Website Optimisation (TIER 2)

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About this service

Summary

For small businesses needing lighter support,Β  my tier 2 service offers essential e-commerce services, focusing on product listing optimisation, merchandising, and usability improvements to keep your store running smoothly.

What's included

  • Basic E-commerce Product Upload

    I will upload product listings to your e-commerce store (WordPress, Shopify, or Salesforce Commerce Cloud) with: Accurate product titles, descriptions & images Variant linking & basic categorisation πŸ“„ Format: Direct store upload (no CSV) πŸ“¦ Quantity: Up to 10 product listings πŸ”„ Revisions: 1 revision included ⏳ Turnaround Time: 2-3 business days

  • Mini UX & Usability Check

    A quick audit of your store’s usability, highlighting: Basic navigation & mobile-friendliness Key product page improvements One competitor comparison πŸ“„ Format: Short PDF or email summary πŸ“¦ Scope: Homepage + 2 product pages πŸ”„ Revisions: None ⏳ Turnaround Time: 3 business days

  • Quick E-commerce Data Snapshot

    I will provide a simple performance overview based on Google Analytics, covering: Top 3 best-selling & underperforming products Bounce rate & drop-off insights 2 key improvement suggestions πŸ“„ Format: Short Google Sheets or PDF report πŸ“¦ Scope: 14-day analytics snapshot πŸ”„ Revisions: None ⏳ Turnaround Time: 5 business days

  • Basic Merchandising Review

    A simplified merchandising check focusing on: Featured product placements Category structure improvements 2 quick action steps for better visibility πŸ“„ Format: Bullet-point email or Google Docs summary πŸ“¦ Scope: Homepage + 1 key category page πŸ”„ Revisions: None ⏳ Turnaround Time: 3 business days


Skills and tools

eCommerce Marketer

Virtual Assistant

Adobe Photoshop

Adobe Photoshop

Google Analytics

Google Analytics

Google Sheets

Google Sheets

Shopify

Shopify

WordPress

WordPress

Industries

Retail
Marketing
Other