What's included

• End to end design flows

  A bird’s-eye view for yourself and others of how interfaces and information flow.

• High fidelity working prototype

  Creating interactive prototypes and communicating micro and macro interactions for developers and users (Figma, InVision, Framer, Principle, Origami).

• Copywriting

  Guiding customers through the experience via effective copy. Providing a good way of finding clues and being consistent across screens and platforms.

• Responsive Interaction design

  Creating a system that works well across multiple sizes and deals with different platform nuances (touch versus point interfaces). For Web applications, Websites, Data intensive Dashboards and Data visualisation.

• Human Interface and Material design guidelines compatible

  Touch, mobile, and tablet affordances, aligning with guidelines for iOS (Apple’s Human Interface Guidelines) and Android apps (Material Design)

• Customer journey maps

  Customer journey maps and Storyboarding to communicate key interactions. “sketching” out the user’s world via succinct scenarios, writing a story that stakeholders can relate to and thus take action to make it a reality.

• Information architecture

  Distilling information into system flows, mapping existing flows of apps, with a balance in comprehensiveness and complexity, mapping out flows for multiple platforms and services.

• Product design requirements

  Qualitative and quantitative data translated into clear and articulated customer requirements which can be prioritised by the hiring team and other stakeholders.

• Customer personas

  Monitoring users in context, understanding how work is actually being done (as opposed to how they say it is), and being empathetic to their needs and workarounds.

• Heuristic review and competitive audits

  Extracting relevant patterns from a different domain through expert review. Competitor analysis to learn about their offerings without falling into the trap of copying them.