Building Smarter Chatbots with GenAI, Not Boring FlowsNick Holme
I engineer and deploy intelligent, production-grade GenAI chatbots for your platform. My 18 years of experience, including leading an AI Lab, allows me to replace restrictive dialogue flows with expert prompt engineering and deep security checks, creating a truly adaptive and reliable customer experience.
FAQs
Have you ever started typing into a chatbot expecting it to behave like ChatGPT and after all your input it ask whats your name and begins funneling you down its predefined path? Feels like you wasted your time?
Traditional bots use rigid, "if/then/else" flows, limiting conversation. I use advanced GenAI and expert prompt engineering to create truly dynamic, contextual, and intelligent agents that can handle unexpected queries and complex interactions seamlessly.
I follow the leader boards of the latest top state of the art models ( SOTA ). Mostly I use anthropic, gemini and sometimes openAI. Not limited to those, for voice I like eleven labs, for fast inference Groq or cerebras. It depends on the use case. Gemini is pretty good since 2.5.
Yes. A core deliverable is Structured API Calling. I design and implement secure connections to your 3rd party APIs, allowing the chatbot to retrieve real-time data, process transactions, or update records dynamically.
Security is paramount. I conduct a rigorous AI Safety Audit to mitigate risks like prompt injection attacks, check for hallucination tendencies, and ensure data privacy compliance according to your industry standards. Also the tools in this space are improving.
I provide documentation and training for sustained operational excellence. Post-launch, I can establish a monitoring pipeline to track performance and conduct periodic prompt refinement to maintain optimal conversation quality. One of the big problems in this space is the deprecation of model versions, I track those and update the models or send notifications to my customers in time.
Nick's other services
Starting at$53 /hr
Tags
Anthropic
ChatGPT
DALL-E
Google Gemini
Backend Engineer
Software Engineer
Web Developer
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Nick Holme Johannesburg, South Africa
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- Followers
Building Smarter Chatbots with GenAI, Not Boring FlowsNick Holme
Starting at$53 /hr
Tags
Anthropic
ChatGPT
DALL-E
Google Gemini
Backend Engineer
Software Engineer
Web Developer
I engineer and deploy intelligent, production-grade GenAI chatbots for your platform. My 18 years of experience, including leading an AI Lab, allows me to replace restrictive dialogue flows with expert prompt engineering and deep security checks, creating a truly adaptive and reliable customer experience.
FAQs
Have you ever started typing into a chatbot expecting it to behave like ChatGPT and after all your input it ask whats your name and begins funneling you down its predefined path? Feels like you wasted your time?
Traditional bots use rigid, "if/then/else" flows, limiting conversation. I use advanced GenAI and expert prompt engineering to create truly dynamic, contextual, and intelligent agents that can handle unexpected queries and complex interactions seamlessly.
I follow the leader boards of the latest top state of the art models ( SOTA ). Mostly I use anthropic, gemini and sometimes openAI. Not limited to those, for voice I like eleven labs, for fast inference Groq or cerebras. It depends on the use case. Gemini is pretty good since 2.5.
Yes. A core deliverable is Structured API Calling. I design and implement secure connections to your 3rd party APIs, allowing the chatbot to retrieve real-time data, process transactions, or update records dynamically.
Security is paramount. I conduct a rigorous AI Safety Audit to mitigate risks like prompt injection attacks, check for hallucination tendencies, and ensure data privacy compliance according to your industry standards. Also the tools in this space are improving.
I provide documentation and training for sustained operational excellence. Post-launch, I can establish a monitoring pipeline to track performance and conduct periodic prompt refinement to maintain optimal conversation quality. One of the big problems in this space is the deprecation of model versions, I track those and update the models or send notifications to my customers in time.
Nick's other services
$53 /hr