Lead generation and sales, interaction with new audiences and existing customers, automation of business processes — for all this and more, a chatbot that is simple and inexpensive to create and maintain is often sufficient. And when the messaging platform itself also provides rich functionality, such a technical solution can compete even with conventional web applications.

The Telegram messenger has long been such a platform. The capabilities of its Bot API have been constantly expanding for many years and allow its users to:

quickly find information and get support,

take surveys and participate in quizzes,

share content in all possible formats,

form and manage digital communities,

order services and goods with delivery, and

more recently even pay for them from the built-in crypto wallet.

Everyone needs their own bot or two, and at first glance it may seem like creating one is a piece of cake. The reality, as is usually the case, turns out to be much more brutal.

The ready-made features of online chatbot constructors are quickly exhausted, and custom functionality requires balanced system design and programming skills. Besides, like any functioning software system, a Telegram bot requires continuous administration, technical support and further development.

Nice to meet you, my name is Mark and I provide you with this exact service! 😉