VocalPoint – Actionable Insights from Customer Feedback
Starting at
$
1,000
/wkAbout this service
Summary
Deliverables
FAQ
FAQs
What kind of feedback can you analyze?
Any form-based responses—Google Forms, Typeform, Airtable submissions, or even CSV exports from surveys or CRM feedback. If it’s text, I can work with it.
How do you analyze sentiment or themes?
I use a combination of AI tools (like GPT) and human review to tag emotional tone and group related feedback into themes that actually make sense to your team.
Will this help me make real decisions?
Yes—this isn’t just charts and tags. You’ll get a clean summary of actionable insights: what people are saying, how they feel, and what’s trending across responses.
Where do I access the results?
You’ll get a Notion or Google Sheets dashboard summarizing your insights. It’s structured for quick reviews and easy sharing with stakeholders.
Can you automate the feedback pipeline?
Absolutely. I can set up an automation flow (using Zapier or Make) that pulls new responses into your structured system—so your insights stay fresh.
What makes your solution different from tools I’ve used before?
This isn’t a generic survey report—it’s a human-guided analysis tailored to your questions and goals, delivered in a way that’s actually usable for your business.
What's included
Feedback Collection & Structuring
Consolidate form responses or survey inputs into a clean, organized format using Google Sheets or Airtable for easy analysis.
Sentiment & Theme Analysis
Identify key emotional tones (positive, neutral, negative) and group feedback into actionable themes using AI-supported pattern recognition.
Insight Summary Dashboard
Create a visual summary in Notion or Sheets highlighting trends, recurring pain points, and opportunities—designed for quick stakeholder review.
Workflow Automation (Forms → Insights)
Set up automations via Zapier or Make to streamline the feedback flow—collect, analyze, and update insight dashboards automatically.
