E-commerce Customer Personas
Starting at
$
300
About this service
Summary
I have extensive experience in leading client workshops to help understand their customers better. By having a strong understanding of your buyers and their phycology, we can design an experience that is optimized for engagement and conversions.
Process
We will start with a kick-off meeting so I can understand your business goals and some preliminary research about your customers.
I will then employ several research methods to discover different customer segments and their goals, motivations, and challenges for each one.
Finally, I will create customer personas with a list of helpful feature opportunities you can use to help guide your decision making process on your shop.
What's included
Customer Persona development
I will conduct in-depth research to thoroughly understand your customers. This insight will help form the foundation for informed decision-making on navigation, product discovery, and feature development on your shop.
Duration
1 week
Skills and tools
User Researcher
UX Designer
Figma
Industries
E-Commerce