Summary

FAQs

• How do I know the logo designed is original and not a copy of a logo elsewhere?

  An important part of the process is checking a global brand database to ensure that the final logo design presented is not in use by any entity anywhere in the world as this would lead to copyright and legal issues. Be rest assured that the final logo design we present will be fully custom and unique.

• Who owns the copyright of the final logo?

  After the final payment of the project is made and the project delivered, the copyright of the logo automatically transfers to the client. However, the copyright of all the other concepts presented during the projects that went unapproved automatically return to the designer.

• How does the payment for this service work?

  Payment for this service will occur in 3 instalments, the invoice for the first instalment (for $250) will be sent immediately after the discovery call (or phase 1). This will mark the beginning of the project and the subsequent phases will commence only after that invoice has been paid.
 The second invoice(also for $250) will be sent after the conclusion of phase 2(ideation) and then the final invoice before phase 4 (delivery). The option of paying full price upfront is also available and it comes with a 20% discount (instead of paying $750 for the full project, you only pay $600).

• Is there refund policy for this service?

  In short, all payments for this service are non-refundable. We invest a lot of time, effort and funds into the operational side of this business and it will be against our interest to offer a refund of any sort. This is why it is very important to schedule a discovery call before the start of the project so both parties can evaluate if we are a good fit to proceed. Once we kick-start the project, we are very confident in our ability to deliver as we have for hundreds of client before!

• How confident are you in your ability to deliver desired results?

  I understand how important it is to manage client expectation, but my process is equal parts creative as it is strategic and It involves a close collaboration with the client and a healthy amount of communication. This process as outlined in the "process" section of this service has worked for over a hundred client projects I've worked on with fantastic results!