Experience Design

Bruno Jacques

Starting at

$

400

About this service

Summary

Experience Design is a holistic approach to designing services with the primary goal of creating meaningful and positive experiences for users, encompassing all aspects of a user's interaction, aiming to shape their emotions, behaviors, and overall perception.

What's included

  • Current Experience Map (as is)

    Visual map and documentation of the cutomer experience as it currently is, detailing interactions & improvement opportunities.

  • Future Experience Map

    Visual map and documentation of the cutomer experience in it's improved future version.

  • Experience Improvement Plan

    Document with the detailed plan for transforming the current experience into the improved future experience.

Recommendations

(5.0)

Recommended

I’ve had the opportunity to collaborate with Bruno on various projects, where his management skills, strategic thinking, and overall business Knowledge consistently stood out. He brings clarity and structure to complex challenges, always aiming for efficient and goal-oriented solutions. His ability to align operational processes with strategic goals can add value to any organization.

Duration

8 weeks

Skills and tools

Business Consultant

UX Designer

UX Engineer

Camunda

Camunda

Figma

Figma

Miro

Miro

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