Management for Experiences
Starting at
$
200
/moAbout this service
Summary
What's included
Experience Indicators
Definition of customer experience indicators to be measured and analysed, including plan on how to measure them if necessary.
Experience Management Tool & Dashboard
Construction of a personalized experience management tool to control and visualize the indicators and related action plans.
Monthly Analysis
Monthly consulting meetings to analyse the results of the indicators and previous actions, analyse root causes and define new or adapted action plans to improve customer experience.
Recommendations
(5.0)
Client • May 28, 2025
Recommended
I’ve had the opportunity to collaborate with Bruno on various projects, where his management skills, strategic thinking, and overall business Knowledge consistently stood out. He brings clarity and structure to complex challenges, always aiming for efficient and goal-oriented solutions. His ability to align operational processes with strategic goals can add value to any organization.
Skills and tools
Business Analyst
Business Consultant
Business Strategist
Microsoft Excel
Microsoft Power BI