UX Audit for SaaS Onboarding and Core Flows
Starting at
$
240
About this service
Summary
Deliverables
FAQ
FAQs
What types of products are a good fit for this audit?
SaaS products, web apps, and websites where onboarding, first time use, or key flows feel unclear or underperform.
Does this include design or UI changes?
This service is diagnostic only. It focuses on identifying issues and recommendations. Design work can be scoped separately if needed.
What do you need from me to get started?
Access to the product or a demo, a short description of your target users, and an understanding of what success looks like for new users.
What's included
UX Audit Summary
A concise overview of key usability and onboarding issues identified during the audit, with a focus on first time user experience and activation.
Annotated Screenshots
Screenshots highlighting friction points, clarity issues, and missed guidance, with written notes explaining what is happening and why it matters.
Activation and Flow Analysis
A breakdown of the onboarding or core user flow, including required steps, drop off risks, and moments where users hesitate or get stuck.
Prioritized recommendations
A ranked list of actionable recommendations with expected impact and estimated effort, focused on what to fix first.
Example projects
Duration
5 days
Skills and tools
