User Research

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About this service

Summary

Our process helps make sure that you user knowledge is pointed in the right direction and on the path to creation of great customer centric products.
This helps you see if you’re on the right course, or need a slight adjustment on your product development and strategy.
- User Research & Persona Development
- Data & Analytics
- Internal & Competitive Audits
All sessions can be held remotely from anywhere in the world.
Duration:
Expect this to take at least 4-8 weeks from start to finish, subject to the availability of your team with open EST office hours, and a final research report and presentation.
Scheduling:
We can usually schedule the Discovery Meeting within a few business days.
Participation:
Critical leaders and decision-makers from your team must participate.
Deliverables:
We will synthesize the output from all meetings and interviews and deliver it to you in a cleaned-up and digitized format

What's included

  • Key Insights Report

    10 ranked key needs that aren't addressed by competitor products in the market. In depth analysis and exploration of 3 potential user personas, as well as their initial responsiveness to your product.


Skills and tools

Researcher
Product Strategist
Google Docs
Notion
Slack

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