Executive Assistant

Starting at

$

20

/hr

About this service

Summary

As an experienced Project and Client Relationship Manager with a strong background in Executive Virtual Assistance, I bring a comprehensive skill set that combines effective communication, strategic planning, and client-focused service. Over the years, I have successfully managed complex projects, ensured timely delivery, and cultivated strong relationships with clients, resulting in high levels of satisfaction and retention.

Process

Set clear KPIs to measure progress in administrative tasks, project management, content creation, HR activities, and social media engagement.
Provide weekly and monthly reports to the CEO summarizing completed tasks, challenges, and opportunities for improvement.
Regularly review goals and strategies to ensure alignment with the company's objectives and make necessary adjustments.

What's included

  • 1. Provide High-Level Administrative Support to the CEO

    Scheduling: Implement a centralized calendar management system (e.g., Google Calendar or Outlook) to organize the CEO’s appointments, meetings, and events. Set up recurring weekly and monthly check-ins to review the CEO's schedule and make adjustments as needed. Send reminders and notifications for upcoming meetings or deadlines at appropriate intervals. Email Management: Create a priority-based email sorting system to categorize and flag emails that require immediate attention can be delegated or can be archived. Draft responses for standard queries and filter emails, allowing the CEO to focus on high-priority communication. Regularly update the CEO on critical or time-sensitive emails. Document Preparation: Develop templates for frequently used documents to streamline the preparation process. Review and format documents to ensure they align with the company's branding and style guidelines. Maintain a secure digital filing system for quick access to important documents and reference materials.

  • Assist with Project Management

    Task Tracking: Utilize project management software (e.g., Asana, Trello, or Monday.com) to organize, prioritize, and track tasks and deadlines. Create detailed timelines and milestones for each project to ensure timely completion. Monitor progress and send regular updates to the CEO, highlighting any potential delays or risks. Communication: Facilitate clear and consistent communication between team members and stakeholders to keep everyone aligned with project goals. Prepare progress reports and presentations summarizing project status and key achievements.

  • Write and Edit Content for Internal Communications, Blogs, Reports, and Presentations

    Content Creation: Schedule regular brainstorming sessions to understand key topics for internal communications, blogs, or reports. Research relevant industry trends and incorporate them into written content to ensure their relevance and impact. Editing: Develop a content review process to ensure all written material is proofread for accuracy, grammar, and clarity. Use editing tools like Grammarly or Hemingway to refine content and maintain a professional tone. Presentation Development: Create visually appealing presentations using tools like Microsoft PowerPoint or Canva. Tailor presentations to suit the target audience and the intended messaging.

  • Manage the Company’s Social Media Platforms

    Create a content calendar outlining posts for each social media platform, focusing on key themes, industry trends, and company updates. Coordinate with relevant departments to gather ideas for posts, ensuring alignment with the company's branding. Engagement: Actively monitor and respond to comments, messages, and interactions to boost engagement and foster a strong online presence. Analyze social media metrics regularly to determine the effectiveness of content and adjust strategies as needed.

  • Support HR Functions

    Recruitment Coordination: Post job openings on relevant job boards and manage the entire application process. Screen and shortlist candidates based on the job requirements and coordinate interviews with the hiring team. Ensure timely follow-up with candidates throughout the recruitment process. Employee Onboarding: Develop a structured onboarding plan to help new employees integrate seamlessly into the company. Prepare onboarding materials, including company policies, job expectations, and access to tools or platforms. HR Record Management: Maintain an organized database of employee records, ensuring all information is updated and compliant with company policies. Regularly audit records to confirm that all required documents are complete and up to date.

  • 6. Plan, Organize, and Manage Travel Itineraries

    Use travel management tools to compare options and book flights, accommodation, and transportation. Create detailed travel itineraries, including meeting schedules, local contacts, and essential information. Arrange backup plans for potential travel disruptions and ensure all bookings are flexible.

  • Internal and External Communication Management

    Communication Channel Management: Act as the first point of contact for internal and external communications, screening inquiries before escalating them to the CEO. Maintain a high level of professionalism in all interactions, ensuring that messages are clear and aligned with the company's values. Develop standardized templates for frequent communications to save time and ensure consistency.


Skills and tools

Personal Assistant
Virtual Assistant
Executive Assistant
Calendly
Google Sheets
Microsoft Excel
Microsoft Office 365
Microsoft Outlook

Work with me