Virtual Assistance for admin & customer support tasksMenna Hasan
Need an extra hand to stay organized and keep things running smoothly? I’m here to help! As a Virtual Assistant with years of experience in customer support, admin tasks, and automation, I can handle everything from emails and scheduling to research and CRM management. My goal is to save you time, reduce stress, and keep your business on track while delivering high-quality support.
Whether you’re a busy entrepreneur, startup, or small business, I’ll take care of the details so you can focus on growth.
What I Offer:
✅ Customer Support – Manage emails, live chat, and inquiries professionally
✅ Administrative Support – Data entry, file organization, and CRM updates
✅ Inbox & Calendar Management – Respond to emails, schedule meetings, and keep your calendar organized
✅ Web Research – Find leads, market trends, or any data you need
✅ E-commerce Support – Manage orders, update product listings, and handle customer queries
✅ Social Media Assistance – Schedule posts, respond to messages, and engage with your audience
Deliverables:
✔ Well-organized reports on completed tasks
✔ Email and calendar updates based on priorities
✔ CRM or database entries with accurate details
✔ A summary of customer interactions (if handling support)
✔ A smooth, stress-free workflow tailored to your needs
💡 Need something specific? Let’s chat and customize a package just for you!
What's included
Email & Calendar Management
✔ Cleaned-up inbox with important emails highlighted and unimportant ones filtered out.
✔ Organized calendar with scheduled meetings, reminders, and events.
✔ Email drafts or responses for review, as needed.
Organized Task Management
✔ A well-structured list of completed tasks and ongoing projects.
✔ Updated and prioritized to-do lists or task boards (e.g., in Trello, Asana, ClickUp).
Research & Insights
✔ Detailed research reports on topics like competitors, market trends, or specific business needs.
✔ Organized and easy-to-understand data in the preferred format (e.g., spreadsheets, Word documents).
Social Media Assistance (If Needed)
✔ Scheduled posts and content calendar for the next week/month.
✔ Responses to customer inquiries on social media, if needed.
Efficient Workflow & Communication
✔ A smooth, organized workflow for ongoing tasks or communication.
✔ Clear communication and updates on task progress.
CRM & Data Entry
✔ Updated CRM with accurate customer data, leads, or contact info (e.g., HubSpot, Salesforce).
✔ Entered and organized customer or sales data in the required system or platform.
Starting at$25 /hr
Tags
Canva
Gmail
Google Calendar
Google Docs
Google Sheets
Executive Assistant
Personal Assistant
Virtual Assistant
Service provided by
Menna Hasan Alexandria, Egypt
- 1
- Paid projects
- 5
- Followers
Virtual Assistance for admin & customer support tasksMenna Hasan
Starting at$25 /hr
Tags
Canva
Gmail
Google Calendar
Google Docs
Google Sheets
Executive Assistant
Personal Assistant
Virtual Assistant
Need an extra hand to stay organized and keep things running smoothly? I’m here to help! As a Virtual Assistant with years of experience in customer support, admin tasks, and automation, I can handle everything from emails and scheduling to research and CRM management. My goal is to save you time, reduce stress, and keep your business on track while delivering high-quality support.
Whether you’re a busy entrepreneur, startup, or small business, I’ll take care of the details so you can focus on growth.
What I Offer:
✅ Customer Support – Manage emails, live chat, and inquiries professionally
✅ Administrative Support – Data entry, file organization, and CRM updates
✅ Inbox & Calendar Management – Respond to emails, schedule meetings, and keep your calendar organized
✅ Web Research – Find leads, market trends, or any data you need
✅ E-commerce Support – Manage orders, update product listings, and handle customer queries
✅ Social Media Assistance – Schedule posts, respond to messages, and engage with your audience
Deliverables:
✔ Well-organized reports on completed tasks
✔ Email and calendar updates based on priorities
✔ CRM or database entries with accurate details
✔ A summary of customer interactions (if handling support)
✔ A smooth, stress-free workflow tailored to your needs
💡 Need something specific? Let’s chat and customize a package just for you!
What's included
Email & Calendar Management
✔ Cleaned-up inbox with important emails highlighted and unimportant ones filtered out.
✔ Organized calendar with scheduled meetings, reminders, and events.
✔ Email drafts or responses for review, as needed.
Organized Task Management
✔ A well-structured list of completed tasks and ongoing projects.
✔ Updated and prioritized to-do lists or task boards (e.g., in Trello, Asana, ClickUp).
Research & Insights
✔ Detailed research reports on topics like competitors, market trends, or specific business needs.
✔ Organized and easy-to-understand data in the preferred format (e.g., spreadsheets, Word documents).
Social Media Assistance (If Needed)
✔ Scheduled posts and content calendar for the next week/month.
✔ Responses to customer inquiries on social media, if needed.
Efficient Workflow & Communication
✔ A smooth, organized workflow for ongoing tasks or communication.
✔ Clear communication and updates on task progress.
CRM & Data Entry
✔ Updated CRM with accurate customer data, leads, or contact info (e.g., HubSpot, Salesforce).
✔ Entered and organized customer or sales data in the required system or platform.
$25 /hr