What's included

• Engagement Metrics Improvement: Increase community engagement within the first three months.

  1. Monthly reports detailing key engagement metrics such as likes, comments, and shares. 2. Weekly activity recaps showing top contributors and active discussions. 3. Implement and moderate community-driven activities to boost interaction (e.g., polls, Q&A sessions, contests).

• Provide timely and consistent support to community members while ensuring discussions stay positive and on-topic.

  1. Respond to all member inquiries within 24 hours during weekdays. 2. Moderate discussions to ensure compliance with community guidelines and remove any inappropriate content within 12 hours. 3. Weekly reports summarizing moderation activities and any issues addressed.

• Increase the community membership and improve the onboarding experience for new members.

  1. Grow the community through targeted outreach campaigns and referrals. 2. Develop a seamless onboarding process and create a welcome message sequence for new members.

• Reward active members and create incentives for continued engagement.

  1. Launch and manage a member recognition program, rewarding 3 top contributors each month. 2. Provide monthly reports highlighting member activity and performance in terms of engagement and value contribution. 3. Develop a monthly “Member of the Month” post featuring the most valuable member’s contributions.

• Collect and report on member feedback and overall community health.

  Conduct quarterly surveys to gather member feedback on the community’s content, events, and support. Create a quarterly community health report, including suggestions for improvement and feedback from members. Implement a feedback loop, where top community suggestions are considered and addressed, with updates provided to members.