Customer Feedback Analysis and Process Improvement
Starting at
$
5
About this service
Summary
Time management, multitasking, communication skills, conflict resolution, and SLA management.
What's included
Handling a High-Volume Support Period
Successfully handled a 50% increase in ticket volume while maintaining a 95% customer satisfaction rating.
Duration
1 week
Skills and tools
Customer Success Manager
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Work with me