Social Media Management & Customer Support
Starting at
$
1,000
About this service
Summary
What's included
1. Social Media Strategy Document
- A comprehensive strategy outlining the goals, target audience, content themes, posting frequency, and platform-specific tactics. - Competitor analysis and insights.
2. Content Calendar
- A detailed, month-long (or longer) calendar with scheduled posts, including dates, times, platforms, and post copy. - Visual assets and captions prepared in advance for approval.
3. Social Media Posts and Graphics
- Custom-designed images, infographics, or videos tailored to the client’s branding and messaging. - Post copywriting, including hashtags, CTAs, and keywords.
4. Hashtag and Keyword Research
- A list of relevant and trending hashtags for Instagram, Twitter, LinkedIn, or TikTok. - SEO-friendly keywords to boost visibility and engagement.
5. Analytics and Performance Report
- A report summarizing key metrics such as engagement (likes, shares, comments), reach, impressions, follower growth, and website traffic generated through social media. - Insights and recommendations for improving future campaigns.
6. Social Media Account Setup or Optimization
- Setting up or optimizing profiles on platforms like Facebook, Instagram, LinkedIn, Twitter, etc., ensuring brand consistency (bio, profile picture, cover photo). - Filling out all necessary information, links, and descriptions to improve searchability.
Duration
1 week
Skills and tools
Customer Support Representative
Social Media Manager
Buffer
Facebook Analytics
HootSuite
Iconosquare
Sprout Social