Developing, implementing, and optimizing the company’s CRM strategies to foster long-term customer relationships, improve customer retention, and drive sales growth. This role involves analyzing customer data, identifying trends, and personalizing communication to enhance the customer experience across various touchpoints. Skills and Qualifications: Strong understanding of CRM systems and digital marketing. Excellent analytical skills to interpret data and optimize campaigns. Solid project management and communication abilities. Experience with customer segmentation, data management, and retention strategies.