Project Manager - Digital Marketing / E-commerce
Starting at
$
25
/hrAbout this service
Summary
FAQs
What experience do you have in e-commerce and digital marketing?
I have extensive experience in building and managing e-commerce businesses from the ground up, including configuring Shopify stores, managing digital marketing teams, overseeing project management, and handling day-to-day e-commerce operations. My work includes product development, marketing strategy, team management, and operational optimisation.
How can you help my e-commerce business grow?
I can help your business grow by developing and executing comprehensive e-commerce strategies, optimizing digital marketing campaigns, improving operational efficiency, and ensuring seamless project management. My goal is to boost your revenue, enhance customer satisfaction, and streamline your business processes.
How do you manage project timelines and ensure deadlines are met?
I use project management tools like Trello, Asana, Excel, Google sheets and Microsoft Project to develop detailed project plans, set clear milestones, assign tasks, and monitor progress. Regular communication with stakeholders and team members ensures everyone is aligned and any issues are promptly addressed, ensuring deadlines are met.
Can you provide examples of successful projects you’ve managed?
Yes, one of my notable projects is building the e-commerce brand NOHABELT from scratch. I managed everything from product conception and development, Shopify store configuration, marketing team management, to project management of website development and video content creation. This project successfully demonstrated my ability to manage multiple facets.
How do you ensure effective communication with clients and teams?
I ensure effective communication through regular updates, scheduled meetings, and using communication tools like Slack and Microsoft Teams. I maintain transparency by sharing progress reports and being responsive to any queries or concerns. Clear and open communication is key to successful project management.
What's included
Project Charter
The purpose of this document is to clearly define the project and outline all the necessary details to accomplish its goals. Contents: - Project Summary - Goals - Benefits and Costs - Scope (In-scope and Out-of-scope) - Success Criteria - Major Requirements or Key Deliverables - Budget - Objectives and Key Results (OKRs) - Success Criteria
Stakeholder Analysis
This document aims to identify stakeholders, understand their influence and interest, and determine effective engagement strategies. Deliverables: - List of stakeholders - Power grid to visualize stakeholder interest and influence - Stakeholder engagement plan
RACI Chart (Responsibility Assignment Matrix)
This document aims to define and document the roles and responsibilities of team members and stakeholders. Contents: - Task/Deliverable list - Assignment of Responsible, Accountable, Consulted, and Informed roles for each task
Project Plan (Gantt Chart)
A comprehensive document outlining how the project will be executed, monitored, and controlled. Contents: - Timelines - Schedules - Tasks - Milestones - Owners - Documentation - Documentation to track project completion - Scope and goals - Work Breakdown Structure (WBS) - Budget - Management plans
Statement of Work
The purpose of the Statement of Work (SOW) is to define the scope and details of a project, ensuring all parties have a clear understanding of the tasks, deliverables, timelines, and conditions involved. Contents: - Project objectives - Scope of work - Tasks and deliverables - Timelines and milestones - Roles and responsibilities
Risk Management Plan
A risk management plan identifies potential risks to the project and outlines strategies to mitigate them, ensuring smooth project execution and minimising disruptions. Contents: - Risk identification - Risk assessment - Risk mitigation strategies - Risk monitoring - Contingency plans
Roadmap
A roadmap provides a high-level overview of the project timeline, highlighting key milestones and deliverables to ensure alignment and clear expectations. Contents: - Project timeline - Key milestones - Major deliverables - Dependencies - Important deadlines
Burndown Chart
A burndown chart visualises the progress of a project by showing the amount of work remaining over time, helping track progress and predict completion. Contents: - Total work to be completed - Work completed to date - Remaining work - Time intervals (days, weeks, sprints)
Project Status Report
A project status report provides an overview of the current state of the project, highlighting progress, upcoming tasks, and any issues or risks. Contents: - Project overview - Milestone progress - Completed tasks - Upcoming tasks - Issues and risks - Budget status - Timeline status
ROAM Analysis
ROAM analysis is a risk management technique used to categorize and address project risks by classifying them into four categories: Resolved, Owned, Accepted, and Mitigated. Contents: - Resolved risks - Owned risks with assigned owners - Accepted risks - Mitigated risks and mitigation plans
Retrospective Analysis
Retrospective analysis is a process used to review and evaluate a project or sprint after its completion to identify what went well, what didn’t, and areas for improvement. Contents: - Summary of successes - Identification of issues or challenges - Lessons learned - Action items for future improvements
Project Closeout Report
A Project Closeout Report is a comprehensive document that wraps up all activities of a project, ensuring all objectives are met and stakeholders are satisfied. Contents: - Final project performance - Summary of deliverables - Lessons learned - Project completion confirmation - Stakeholder sign-off
Other Deliverables
Some projects may include additional deliverables to enhance depth and effectiveness. While some may overlap with existing deliverables, these extras provide greater detail and value. Deliverables: - SMART Goals - Success Criteria - Tool Tracker - Work Breakdown Structure (WBS) - Budget - Communication Plan - Dashboard (Document Organisation) - Product Backlog - Sprint Plan - Sprint Retrospective - Personal Closing Report
Example projects
Recommendations
(5.0)
Client • Jul 2, 2024
Recommended
Working with Phillip was great! Since the begining he was able to ear all the details about what my company wanted and he gave us some advices. Everything as schedulled! Strongly recommend!!!
Client • Jul 2, 2024
Recommended
Phillip is a dedicated, competent, and constantly evolving professional. His responsibility, desire to learn, commitment, perfectionism, discipline, ability to find solutions, and organizational skills make him an exemplary partner and an excellent addition to any team. I highly recommend Phillip for any project or opportunity, confident that he will continue to exceed expectations and contribute significantly to the success of his clients.
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