Customer Advocacy & Growth EnablementSimay Aydin
I help SaaS and B2B companies turn happy customers into powerful trust signals that drive credibility, confidence, and revenue. I design and operationalize G2/Capterra/Trustpilot strategies, build review collection workflows across Support and Success, and create campaigns that generate consistent, authentic customer advocacy without harming experience. What makes me unique is that I’ve led this in real environments, driving ~750 verified G2 reviews and earning 90+ platform badges in two years.
FAQs
I do both. I design the strategy, build the workflows, create messaging and campaigns, and help your team operationalize everything so advocacy becomes part of your normal business rhythm, not a one-time push.
Primarily G2, Capterra, and Trustpilot, but I can also support niche platforms depending on your industry and target buyer behavior.
No. I design advocacy to feel natural, respectful, and value-aligned. Messaging is thoughtful, timing is intentional, and workflows prioritize authenticity, not spam.
We define clear KPIs such as number of verified reviews, response quality, platform rankings, badge achievements, sentiment improvement, and long-term advocacy engagement.
Most companies start seeing meaningful review velocity within 4–8 weeks once workflows and campaigns are active. With engaged teams, momentum builds sustainably over time.
Yes. I collaborate closely with internal teams, provide enablement guidance, and help integrate advocacy into their daily workflows without overwhelming them.
Yes. You receive a full messaging kit including campaign copy, outreach scripts, in-product request language, and communication best practices.
Yes. I previously led initiatives generating approximately 750 verified G2 reviews in two years and earning more than 90 G2 platform badges across multiple categories.
Contact for pricing
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Gorgias
Community Manager
Customer Success Manager
Customer Support Representative
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Simay Aydin İstanbul, Turkey
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Customer Advocacy & Growth EnablementSimay Aydin
Contact for pricing
Tags
Gorgias
Community Manager
Customer Success Manager
Customer Support Representative
I help SaaS and B2B companies turn happy customers into powerful trust signals that drive credibility, confidence, and revenue. I design and operationalize G2/Capterra/Trustpilot strategies, build review collection workflows across Support and Success, and create campaigns that generate consistent, authentic customer advocacy without harming experience. What makes me unique is that I’ve led this in real environments, driving ~750 verified G2 reviews and earning 90+ platform badges in two years.
FAQs
I do both. I design the strategy, build the workflows, create messaging and campaigns, and help your team operationalize everything so advocacy becomes part of your normal business rhythm, not a one-time push.
Primarily G2, Capterra, and Trustpilot, but I can also support niche platforms depending on your industry and target buyer behavior.
No. I design advocacy to feel natural, respectful, and value-aligned. Messaging is thoughtful, timing is intentional, and workflows prioritize authenticity, not spam.
We define clear KPIs such as number of verified reviews, response quality, platform rankings, badge achievements, sentiment improvement, and long-term advocacy engagement.
Most companies start seeing meaningful review velocity within 4–8 weeks once workflows and campaigns are active. With engaged teams, momentum builds sustainably over time.
Yes. I collaborate closely with internal teams, provide enablement guidance, and help integrate advocacy into their daily workflows without overwhelming them.
Yes. You receive a full messaging kit including campaign copy, outreach scripts, in-product request language, and communication best practices.
Yes. I previously led initiatives generating approximately 750 verified G2 reviews in two years and earning more than 90 G2 platform badges across multiple categories.
Contact for pricing