
Messaging Playbook
Starting at
$
690
About this service
Summary
FAQs
What exactly is a Messaging Playbook?
A Messaging Playbook is a strategic foundation for how your company communicates on its website. It defines: • Who you’re speaking to • What problem they recognize • How you position your product • What you say on each page • How you guide users toward action It’s not copywriting — it’s the system behind the copy.
How is this different from website copywriting?
Copywriting fills the page. The Messaging Playbook decides what belongs there. Without a playbook: • Copy becomes inconsistent • Design decisions feel subjective • Teams disagree on direction The playbook gives structure and clarity before writing or designing.
Who is this playbook for?
This service is ideal if: • You’re building or rebuilding a website • Multiple people touch messaging (design, marketing, sales) • Your product is complex or technical • You want consistency across pages and channels
What frameworks do you use?
We adapt timeless frameworks such as: • AIDA • PAS • BAB • Jobs To Be Done They’re used as thinking tools, not templates — tailored to your product, market, and audience.
What’s included in the playbook?
The playbook typically includes: • Target audience & user intent definition • Core positioning & narrative • Value articulation • Page-level messaging guidance • Headline & CTA direction • Messaging do’s and don’ts
Will this include actual website copy?
It includes messaging direction, examples, and guidance — not final production copy. This ensures: • Flexibility during design • Consistency across pages • Faster, cleaner implementation Execution can be handled internally or continued with us.
How long does it take?
Typically 1–3 weeks, depending on scope and collaboration speed.
What do you need from us?
• A short intake • Context about your product and audience • One or two alignment calls (if needed) No long workshops or endless iterations.
Is this only for websites?
No — but websites benefit the most. Many clients also use the playbook for: • Product pages • Sales decks • Marketing content • Onboarding flows
What's included
Messaging Playbook (PDF/Figma)
• Target audience & intent definition • Core narrative & positioning statement • Page-level messaging guidance • Headline & CTA direction • Do’s / Don’ts for future content
Duration
2 weeks
Skills and tools
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