What's included

• AI Chatbot Solution

  A complete, fully developed chatbot that performs according to the project's defined goals (e.g., answering customer queries, booking appointments, processing orders).

• Conversation Flows & Script

  Documented conversation flows: A clear, structured visual representation of the chatbot’s conversation logic (e.g., decision trees, intents, and user paths). Chatbot script: A text document detailing predefined responses, user inputs, and various scenarios.

• Backend Integration

  API integrations: Documentation and implementation of any backend integrations, such as CRM, helpdesk systems, databases, or third-party services. Data flows: Ensure seamless data communication between the chatbot and external systems.

• Training Data and Machine Learning Models

  Pre-trained intents and entities: A set of predefined intents (e.g., customer queries) and entities (e.g., dates, locations) the chatbot can recognize. Custom training: If needed, custom training with specific user data or historical conversations to improve chatbot accuracy.

• Deployment and Hosting

  Deployment to desired platforms: The chatbot deployed to live environments (e.g., web, mobile, or messaging apps like Facebook Messenger, WhatsApp). Hosting and server configuration: Setting up cloud services or servers to host the chatbot, if applicable

• Analytics and Reporting Dashboard

  Real-time analytics: A dashboard for monitoring chatbot performance (e.g., number of conversations, user engagement, common queries). Report generation: Periodic reports on chatbot activity and effectiveness, providing insights for future improvements.

• Multi-Channel Integration

  Cross-platform chatbot integration for managing customer interactions across Facebook Messenger, Instagram, and WhatsApp, providing a unified brand experience