Project ManagementFlaviu Nicolaevici
With over 11 years of experience in IT Service Operations and Project Management, I help businesses streamline processes, improve service quality, and scale effectively. I specialize in tech-enabled solutions that combine people, data, and smart workflows. Currently providing both strategic and hands-on support — from operations setup & service migrations to daily maintenance & problem solving.
What's included
Project Coordination
End-to-End Project Coordination and Planning (IT/Infrastructure):
- define goals
- setup governance
- track implementation
- review outcome
- find improvements.
Working Method
Agile/DevOps Organization & Support:
- organize in Sprints and Epics (ex: Jira)
- define DEV tasks
- deployment planning
- defect solving and improvements
- ticket handling (ex: Service Now)
Documentation
Scaling, Process Redesign & Documentation:
- document processes and handbooks (Confluence, O365, G Suite)
Performance Monitoring
Quality Initiatives & Performance Monitoring:
- project dashboards
- KPI tracking
- SLA reviews
Flaviu's other services
Starting at$25 /hr
Tags
Confluence
Jira
Microsoft Excel
Microsoft PowerPoint
ServiceNow
Product Manager
Program Manager
Project Manager
Service provided by
Flaviu Nicolaevici proBucharest, Romania
- 2
- Followers
Project ManagementFlaviu Nicolaevici
Starting at$25 /hr
Tags
Confluence
Jira
Microsoft Excel
Microsoft PowerPoint
ServiceNow
Product Manager
Program Manager
Project Manager
With over 11 years of experience in IT Service Operations and Project Management, I help businesses streamline processes, improve service quality, and scale effectively. I specialize in tech-enabled solutions that combine people, data, and smart workflows. Currently providing both strategic and hands-on support — from operations setup & service migrations to daily maintenance & problem solving.
What's included
Project Coordination
End-to-End Project Coordination and Planning (IT/Infrastructure):
- define goals
- setup governance
- track implementation
- review outcome
- find improvements.
Working Method
Agile/DevOps Organization & Support:
- organize in Sprints and Epics (ex: Jira)
- define DEV tasks
- deployment planning
- defect solving and improvements
- ticket handling (ex: Service Now)
Documentation
Scaling, Process Redesign & Documentation:
- document processes and handbooks (Confluence, O365, G Suite)
Performance Monitoring
Quality Initiatives & Performance Monitoring:
- project dashboards
- KPI tracking
- SLA reviews
Flaviu's other services
$25 /hr