Operations ManagementFlaviu Nicolaevici
With over 11 years of experience in IT Service Operations and Project Management, I help businesses streamline processes, improve service quality, and scale effectively. I specialize in tech-enabled solutions that combine people, data, and smart workflows.
Currently expanding into software development, I bring both strategic and hands-on support — from operations setup & service migrations to daily maintenance & problem solving.
What's included
Service Quality & Governance
- Quality review and continuous improvement (ITIL knowledge)
- KPI dashboards & procedures (PowerBI, Excel, G Suite)
- Agile Rollouts for SaaS, Industry IT and others (Jira, Confluence, Azure, HTML, CSS, JS)
- Provisioning & Change management support (Service Now, Jira, ERP)
- Problem solving & Risk management
- Languages: English, German, Romanian
Flaviu's other services
Starting at$30 /hr
Tags
G Suite
Microsoft Excel
Microsoft Office 365
Microsoft PowerPoint
ServiceNow
Business Administration
Business Operations
Operations Manager
Service provided by
Flaviu Nicolaevici proBucharest, Romania
- 2
- Followers
Operations ManagementFlaviu Nicolaevici
Starting at$30 /hr
Tags
G Suite
Microsoft Excel
Microsoft Office 365
Microsoft PowerPoint
ServiceNow
Business Administration
Business Operations
Operations Manager
With over 11 years of experience in IT Service Operations and Project Management, I help businesses streamline processes, improve service quality, and scale effectively. I specialize in tech-enabled solutions that combine people, data, and smart workflows.
Currently expanding into software development, I bring both strategic and hands-on support — from operations setup & service migrations to daily maintenance & problem solving.
What's included
Service Quality & Governance
- Quality review and continuous improvement (ITIL knowledge)
- KPI dashboards & procedures (PowerBI, Excel, G Suite)
- Agile Rollouts for SaaS, Industry IT and others (Jira, Confluence, Azure, HTML, CSS, JS)
- Provisioning & Change management support (Service Now, Jira, ERP)
- Problem solving & Risk management
- Languages: English, German, Romanian
Flaviu's other services
$30 /hr