Sales & Customer Support RepresentativeGia Hung
As a dedicated Sales & Customer Service Representative, I offer a unique blend of exceptional customer service skills, strong sales acumen, and a passion for building lasting relationships. My ability to quickly understand customer needs, provide tailored solutions, and exceed expectations.
What's included
End to End Sales Process
- Identify and pursue potential sales opportunities.
- Present products or services effectively to customers.
- Close deals and achieve sales targets.
- Maintain accurate sales records and reports
Customer Success
- Promptly respond to customer inquiries and resolve issues through various channels (phone, email, chat).
- Provide exceptional customer service by actively listening, empathizing, and offering solutions.
- Build strong customer relationships and maintain a positive brand image.
Account Management
- Manage and maintain existing customer accounts.
- Proactively identify customer needs and upsell/cross-sell products or services.
- Resolve customer complaints and issues to ensure customer satisfaction.
Process Improvement
- Identify areas for improvement in sales and customer service processes.
- Implement new strategies and tools to enhance efficiency and productivity.
- Contribute to a positive and collaborative team environment
Gia's other services
Starting at$25 /hr
Tags
Canva
HubSpot
Microsoft Teams
Pipedrive
Salesforce
Business Development Specialist
Customer Support Representative
Service provided by
Gia Hung Ho Chi Minh City, Vietnam
- 1
- Followers
Sales & Customer Support RepresentativeGia Hung
Starting at$25 /hr
Tags
Canva
HubSpot
Microsoft Teams
Pipedrive
Salesforce
Business Development Specialist
Customer Support Representative
As a dedicated Sales & Customer Service Representative, I offer a unique blend of exceptional customer service skills, strong sales acumen, and a passion for building lasting relationships. My ability to quickly understand customer needs, provide tailored solutions, and exceed expectations.
What's included
End to End Sales Process
- Identify and pursue potential sales opportunities.
- Present products or services effectively to customers.
- Close deals and achieve sales targets.
- Maintain accurate sales records and reports
Customer Success
- Promptly respond to customer inquiries and resolve issues through various channels (phone, email, chat).
- Provide exceptional customer service by actively listening, empathizing, and offering solutions.
- Build strong customer relationships and maintain a positive brand image.
Account Management
- Manage and maintain existing customer accounts.
- Proactively identify customer needs and upsell/cross-sell products or services.
- Resolve customer complaints and issues to ensure customer satisfaction.
Process Improvement
- Identify areas for improvement in sales and customer service processes.
- Implement new strategies and tools to enhance efficiency and productivity.
- Contribute to a positive and collaborative team environment
Gia's other services
$25 /hr