What's included

• End to End Sales Process

  - Identify and pursue potential sales opportunities. - Present products or services effectively to customers. - Close deals and achieve sales targets. - Maintain accurate sales records and reports

• Customer Success

  - Promptly respond to customer inquiries and resolve issues through various channels (phone, email, chat). - Provide exceptional customer service by actively listening, empathizing, and offering solutions. - Build strong customer relationships and maintain a positive brand image.

• Account Management

  - Manage and maintain existing customer accounts. - Proactively identify customer needs and upsell/cross-sell products or services. - Resolve customer complaints and issues to ensure customer satisfaction.

• Process Improvement

  - Identify areas for improvement in sales and customer service processes. - Implement new strategies and tools to enhance efficiency and productivity. - Contribute to a positive and collaborative team environment