User flow: a visual representation of the steps a user takes to achieve a specific goal within a product or service. This diagram shows the path a user follows, including decision points and possible paths. User flows can help identify areas where a user may become confused or frustrated, improve the user experience and increase the successful completion of the user's goal. Task flow: a diagram that outlines the series of steps a user takes to complete a specific task within a product or service. By visualizing the user's journey, task flows can help identify potential obstacles and improve the user experience by making it more efficient and user-friendly. Delivery format: Figma File (sent through a link)

High-fidelity mockups are digital representations of a product or service that are highly detailed and closely resemble the final design. They are created using design software and include color, typography, and images. These mockups are used to gather feedback and make final adjustments before the product is built or developed. Delivery format: Figma File

A collection of pre-defined guidelines and principles that help to create a consistent user experience. It establishes a standardized approach to visual design, user interface components, and interactions, which simplifies the design and development process. By ensuring consistency throughout the product or service, a design system can make it easier for users to understand and use. It also has the added benefit of saving time and resources, since it provides a library of reusable components that can be quickly incorporated into new designs.

A virtual model of a product or service that imitates its behavior and characteristics. It can simulate animations, transitions, and interactions. Interactive prototypes are employed for idea testing, feedback collection, and assumption validation before proceeding with development. They can aid in visualizing and conveying sophisticated designs and can help detect potential problems or issues early in the design phase.