CRM Strategy & Implementation: Turning Data into Revenue

Starting at

$

15

/hr

About this service

Summary

I specialize in implementing and customizing CRM systems to eliminate data silos and automate your entire customer lifecycle. My service ensures your team has a single source of truth, enabling better forecasts, sales efficiency, and customer retention.

FAQs

  • Which CRM platforms do you specialize in implementing?

    I have deep expertise in leading platforms like HubSpot, Salesforce, and Zoho CRM. My choice of platform depends entirely on your business size, budget, and specific functional requirements (e.g., sales focus vs. service focus).

  • Does this service include data cleaning and migration?

    Yes. A critical part of my service is ensuring your existing data (from spreadsheets or old systems) is cleaned, formatted, and accurately migrated into the new CRM structure without data loss.

  • Can you integrate the CRM with my other business tools?

    Absolutely. I handle integration with essential third-party software, including your email service providers, accounting software, and marketing automation tools.

  • What training is included for my team?

    Comprehensive training is provided, including custom video tutorials and live sessions tailored to each department (Sales, Marketing, Service). This ensures high user adoption and minimizes the learning curve.

What's included

  • A Tailored CRM Ecosystem

    Designing, setting up, and customizing a CRM platform (e.g., HubSpot, Salesforce, Zoho) to streamline your sales, marketing, and customer service workflows.

  • Discovery & Audit Report

    A comprehensive document outlining your current sales, marketing, and service workflows, identifying bottlenecks, and defining your CRM goals.

  • Platform Configuration

    Complete setup of the chosen CRM (HubSpot, Salesforce, Zoho, etc.), including licensing oversight, user roles, and security settings.

  • Customization & Buildout

    => Design and implementation of custom sales pipelines and stages. => Creation of custom fields, objects, and record layouts tailored to your business data. => Setup of all necessary automation rules for lead routing, task assignment, and follow-up sequences.

  • Data Management

    Full execution of data cleaning, migration, and import from your existing spreadsheets or systems into the new CRM.

  • Integration

    Seamless connection of the CRM with up to 5 critical third-party tools (e.g., email marketing, accounting software, website forms) via native connectors or APIs.

  • User Training & Documentation

    Custom video tutorials and live training sessions for your sales, marketing, and support teams to ensure high user adoption.


Skills and tools

Business Analyst

Systems Auditor

Software Consultant

HubSpot

HubSpot

Salesforce

Salesforce

Zoho CRM

Zoho CRM

Industries

Customer Service
Marketing
E-Commerce