AI Chatbot That Actually Does Things (Not Just Talks)
Starting at
$
6,500
About this service
Summary
FAQs
What's the difference between this and the basic chatbot?
Night and day difference. The basic bot answers FAQs and captures leads—great for getting started. This advanced version actually takes actions (checks orders, processes refunds, books meetings), learns from your specific business documents using RAG technology, and integrates deeply with your existing systems. It's the difference between a receptionist and an employee who can actually complete tasks
How long does setup and launch take?
Typically 3-4 weeks from kickoff to launch. Week 1 is discovery and integration planning, weeks 2-3 are building and testing, week 4 is final testing and team training. More complex integrations might add a few days, but you'll see progress throughout and we can adjust timeline based on your urgency.
What if my business processes are complicated?
That's literally what this service is designed for. We'll map out your specific workflows during discovery—all the "if this, then that" logic your business uses. Whether it's approval hierarchies, conditional routing, multi-step processes, or complex rules, I'll build the chatbot to match your reality, not force you into some generic template.
Can it really handle order tracking and refunds automatically?
Absolutely, as long as your systems have APIs or ways to access that data. I connect the chatbot to your order management system, inventory database, or whatever platform you use. Customer asks about their order? Bot looks it up instantly using their email or order number and shows real-time status. Refund request? Bot can check eligibility based on your policies and process it automatically or flag it for review depending on your rules.
What happens if the bot gets something wrong?
Multiple safety layers prevent this. First, the RAG system only pulls from your actual documents, so answers are grounded in your real information. Second, the bot has confidence scoring—if it's not sure, it says so and escalates to a human. Third, there are built-in validation checks before taking any action. And fourth, you get an admin panel where you can override anything and adjust behavior. We also thoroughly test everything before launch.
How does the document upload system work?
Super simple. You access the admin panel, click "Add Knowledge," and upload your documents (PDFs, Word docs, text files, whatever). The system automatically processes them, breaks them into chunks, and makes that information searchable by the AI. The bot instantly knows the new content. Need to update a policy? Upload the new version and the old info is replaced. No coding, no technical skills needed.
Can it handle multiple conversations at the same time?
Yes, unlimited simultaneous conversations. Could be 5 people or 500 people chatting at once—everyone gets instant responses and completed actions. The system is built to scale, so whether you get 20 inquiries a day or 2,000, performance stays consistent. No waiting, no slowdowns.
What if I need to add new automated actions later?
Easy to expand. During the initial build, we'll focus on your priority actions (usually 3-5 main workflows). After launch, as you see what's working and identify other repetitive tasks, we can add new automation during the 60-day support period or beyond. The system is built to grow with your needs.
Do you provide training for my team?
Yes, training is included. I'll walk your team through the admin panel, show them how to view conversations, interpret analytics, handle escalations, upload new knowledge, and manage settings. We'll do live sessions plus I'll create video recordings they can reference anytime. Your team will feel confident managing everything.
What kind of ROI should I expect?
Most clients see measurable impact within the first month. You'll save 10-15 hours per week per team member on repetitive tasks, capture more leads because you're available 24/7, close deals faster because of instant responses, and improve customer satisfaction because people get help immediately. If your team's time costs $50/hour and you save 15 hours weekly, that's $39K yearly savings—the chatbot pays for itself in less than 2 months.
What's included
Intelligent Chatbot with RAG System
This isn't your typical chatbot that just responds to FAQs. I'll build you an AI that actually understands your business by ingesting all your documentation—product guides, policies, support articles, whatever you've got. It uses RAG (Retrieval-Augmented Generation) technology to pull accurate information from your actual documents, so it never makes stuff up or gives outdated answers. Your visitors get responses grounded in your real business knowledge, not generic AI guesses.
Automated Business Actions Integration
The game-changer here—your chatbot doesn't just answer questions, it actually does stuff. Check order status? Done. Process refund requests? Handled. Book appointments? Scheduled. Cancel subscriptions? Completed. I'll connect it to your existing systems so the bot can execute real business operations without anyone needing to lift a finger. It's like having an employee who never sleeps and never makes mistakes.
Advanced CRM & Calendar Integration
Every conversation, every lead, every action flows automatically into your CRM (Salesforce, HubSpot, Pipedrive—whatever you use). The bot can check your team's calendar availability and book meetings on the spot. Qualified leads get scored and routed to the right sales rep with full context. Your team gets notifications exactly when they need them, with all the info they need to follow up effectively.
Multi-Channel Widget (Web + WhatsApp Ready)
Your customers can reach you on their preferred platform. Beautiful web chat widget for your website, plus WhatsApp integration so people can continue conversations on their phone. The AI recognizes returning visitors and maintains conversation history across channels—start on your website, continue on WhatsApp, everything stays connected. One brain, multiple touchpoints.
Custom Knowledge Base Upload System
Admin dashboard where you can upload new documents, update policies, add product specs—and the AI instantly learns from them. Drop in PDFs, Word docs, or plain text files, and the system processes them automatically. Your chatbot stays current with your business without needing a developer every time something changes.
Smart Context Understanding
The bot remembers what you talked about five messages ago. If someone asks "How much does that cost?" it knows what "that" refers to based on the conversation. It can handle complex, multi-part questions and doesn't get confused when people change topics. The AI maintains context throughout the entire conversation, making interactions feel genuinely natural and helpful.
Business Process Workflows
Custom automation workflows for your specific business operations. Maybe you want refund requests to require approval above $500, or meeting bookings to send confirmation emails with calendar invites, or order inquiries to check inventory before responding. I'll build the logic that matches how your business actually operates, not some one-size-fits-all approach.
Real-Time Analytics & Performance Dashboard
Comprehensive dashboard showing what the bot is doing and how it's performing. See conversation volumes, action completion rates, most common requests, customer satisfaction scores, response accuracy, and where people drop off. Track which automated actions are saving your team the most time. Data you can actually use to optimize operations and prove ROI.
Quality Assurance & Confidence Scoring
The bot knows when it's confident about an answer and when it's not sure. If confidence is low, it gracefully hands off to a human rather than guessing. Every response from the RAG system includes source citations so you can verify accuracy. Built-in safety mechanisms prevent the AI from making stuff up or taking actions it shouldn't.
Admin Control Panel with Override Capabilities
Full control panel where your team can view all conversations in real-time, jump in to help if needed, override bot responses, adjust behavior settings, and manage escalation rules. You're always in control. Want to change when the bot escalates to humans? Adjust it. Need to temporarily disable certain features? 1 click. It's your system.
Testing & Training Period
Before launch, we'll run extensive testing with various scenarios to ensure everything works perfectly. I'll train your team on how to manage the system, interpret analytics, handle edge cases, and get the most value from the automation. You'll go live confident that everything is dialed in and your team knows exactly what to do.
60-Day Premium Support & Optimization
2 full months of dedicated support after launch. This includes monitoring performance, tweaking workflows based on real usage, adding new automated actions as needs arise, optimizing response accuracy, and being available for questions or adjustments. This isn't "set it and forget it"—we'll actively optimize together to ensure you're getting maximum value.
Example projects
Duration
4 weeks
