What's included

• Product Listing Management

  - Upload and optimize product listings with compelling descriptions, accurate pricing, and high-quality images. - Conduct keyword research to ensure product visibility on platforms like Shopify, Amazon, Etsy, or eBay. - Regular updates to product inventory to reflect availability and seasonal promotions.

• Order Fulfillment Assistance

  - Streamline order processing by managing orders, shipping labels, and tracking updates. - Monitor and resolve issues related to delayed or returned shipments.

• Customer Support

  - Provide timely and professional responses to customer inquiries via email or chat. - Manage reviews and feedback to maintain a positive brand image. - Handle disputes or complaints with care and efficiency.

• Inventory and Supplier Coordination

  - Track inventory levels to avoid stockouts or overstock situations. - Communicate with suppliers to ensure timely restocking and quality control.

• Marketing and Social Media Support

  - Schedule and post engaging social media content tailored to your brand. - Assist in running promotional campaigns, including discounts, giveaways, or email blasts. - Monitor analytics to improve social media and email marketing performance.

• Website Management

  - Regularly update your website with new products, sales, or promotions. - Monitor website performance and address technical issues to ensure a smooth shopping experience. - Optimize product pages and site structure for SEO to drive organic traffic.

• Data Analysis and Reporting

  - Compile sales reports and analyze trends to identify opportunities for growth. - Track campaign performance and provide actionable insights for improvement.

• Administrative Support

  - Manage vendor agreements and maintain accurate records. - Organize files, invoices, and receipts for smooth business operations. - Assist with ad hoc tasks like creating branded templates or preparing business presentations.