What's included

• Research & Analysis

  Business area, business model, competitor analysis, definition of user groups and personas to better understand whom we are designing for, etc.

• Flowmapping

  Definition of the overall product structure in terms of pages and linkages.

• Wireframes & Prototypes

  Definition of the architecture of the page or screen.

• User Testing

  Testing either low-fi or high-fi prototypes with real users to understand pain points.

• User Interviews

  Dedicated sessions with real users to better understand their needs.

• UX Workshops

  Knowledge sharing workshops, made with the end-users and/or internal team.