🔍 UX/UI Audit: identify insight for improvement.

pro

Jason D

5

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About this service

Summary

What is UX audit? A UX audit is essentially a health check of your product from the design perspective to check for any usability issues and resolve them. You can conduct UX audits regularly to gain competitive advantage for your product and make it future-ready. Typically, a UX audit is advised when: - You are redesigning an existing product to detect the obstacles that are hindering a smooth user experience - You are designing a new product, so that changes, if any, can be made early during the development stage to minimize effort and cost of rework. - You want to define the product metrics and decide the KPIs you need to monitor to analyze your product performance. Why should you work with me?
With over 5 years of Product design experience, I bring valuable insights into user experience, helping you uncover hidden UX issues and easily enhance user satisfaction. As someone well-versed in UX standards and up-to-date with the latest trends, I can help you optimize your product to improve both user experience and engagement.

Process

1. Initial Consultation: A brief meeting to understand your product, target audience, and primary UX goals.
2. Heuristic Evaluation: Assess the product against proven usability principles to pinpoint user experience strengths and areas for improvement. 3. User Flow Review: I analyze one main user flow, identifying points of friction and suggesting potential improvements.
3. Delivery: You receive a detailed report with improvement recommendations, with options for how you’d like to receive the report.
4. Revision: After reviewing the report, you have one round of revisions to ensure everything is perfect.

FAQs

  • How often should I conduct a UX Audit?

    UX audit shouldn’t be treated as a one-time activity and it is a good practice to have a routine audit of your product. For startups or small-medium sized products, conducting an audit at least once a year is recommended. For enterprises or such large-scale products, it is good to have quarterly UX audits.

  • Do I need to prepare anything before the call?

    Just a bit of information about your product and any challenges or expectations you’re facing.

  • How long does it take to complete?

    Our Free UX/Product Assessment typically takes 3-5 business days from initial consultation to deliverables.

  • How will this help my business?

    This assessment provides you with a fresh perspective on your product’s usability, helping you make informed decisions to enhance user satisfaction and engagement.

What's included

  • Project Analysis

    To understand your business, challenges, and goals, we begin with a discovery meeting. This helps me gain a foundational understanding of your requirements, allowing us to tailor the best approach for auditing your product: - Gain insights - Align with requirements - Tailor audit

  • Heuristic Evaluation

    Review based on established UX principles (such as Nielsen’s Heuristics), showcasing specific areas for improvement with practical recommendations.

  • UX Health Check Report

    A comprehensive analysis document highlighting usability issues, pain points, and hidden UX flaws in your current product interface.

Example projects

Talenthub - Streamlining the Hiring Process

Hamlet - Flexible Workspace Management

Momentum: Crafting a High-Impact Real Estate Website

Recommendations

(5.0)

Hieu Duc • B.I.G.,Co.Ltd.

Client • Nov 22, 2024

Recommended

Jason consistently performed difficult design tasks under highest standards of professionalism. His demeanor is always respectful and collaborative. He is able to grasp complicated requirements and independently solve them with clarity and understanding at all levels. His ability to handle feedback and maintain composure under pressure has been invaluable to the project's success. I can greatly recommend this excellent UI & UX designer for web and mobile applications the like.

Skills and tools

Market Researcher
UX Researcher
UX Designer
Figma
Loom
Notion

Industries

SaaS
B2B
B2C

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