Customer Quality AnalysisAkosua Asantewaa Owusu
Provide guidance to over customer support representatives concerning coaching and feedback sessions.
What's included
Quality Guidance
Provide guidance to over customer support representatives with respect to coaching and feedback sessions
Feedback Analysis
Measure individual and team contributor levels to improve customer satisfaction to support quality procedures and to ensure the customers are happy and satisfied.
Complaint Escalation
Efficiently manage support tickets, ensuring they are prioritized, tracked, and resolved promptly.
Coaching and Training
Provide training to support representatives on quality standards, helping them bridge any knowledge gap in order to provide exceptional support to customers.
Akosua Asantewaa's other services
Contact for pricing
Tags
Freshdesk
Gmail
Skype
Zoho CRM
Community Manager
Service provided by
Akosua Asantewaa Owusu Accra, Ghana
Customer Quality AnalysisAkosua Asantewaa Owusu
Contact for pricing
Tags
Freshdesk
Gmail
Skype
Zoho CRM
Community Manager
Provide guidance to over customer support representatives concerning coaching and feedback sessions.
What's included
Quality Guidance
Provide guidance to over customer support representatives with respect to coaching and feedback sessions
Feedback Analysis
Measure individual and team contributor levels to improve customer satisfaction to support quality procedures and to ensure the customers are happy and satisfied.
Complaint Escalation
Efficiently manage support tickets, ensuring they are prioritized, tracked, and resolved promptly.
Coaching and Training
Provide training to support representatives on quality standards, helping them bridge any knowledge gap in order to provide exceptional support to customers.
Akosua Asantewaa's other services
Contact for pricing