KaaS · Knowledge-as-a-Service

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About this service

Summary

I design and deliver personalized AI-powered knowledge systems that streamline workflows, centralize expertise, and provide actionable guidance. My solutions combine expert personas, dynamic frameworks, and ongoing collaboration to help you achieve your personal or business goals faster. What sets my service apart is its adaptability—your system evolves with your needs through regular updates and refinements.

Process

Process: From Start to Finish
1. Discovery Phase
Collaborate to identify your unique goals, challenges, and areas where an AI-powered knowledge system can create impact.
Analyze workflows, knowledge gaps, and user needs.
Deliverables: Discovery report outlining insights, key objectives, and initial system structure.
2. Knowledge System Design
Develop a tailored AI solution with foundational system guidelines (e.g., Compassionate AI Framework).
Incorporate expert personas designed to align with your needs (e.g., Mentor, Strategist, Motivator).
Deliverables: Drafted AI system architecture and persona profiles for review.
3. Frameworks & Methods Integration
Preload actionable templates and tools into the AI system, such as SMART goal-setting frameworks, SWOT analysis, and productivity methods.
Align templates with specific user goals and workflows.
Deliverables: A fully functional AI system with integrated frameworks and interactive capabilities.
4. Delivery & Onboarding
Provide the final AI knowledge system along with a comprehensive user guide.
Conduct an onboarding session to ensure you understand how to leverage the system’s features effectively.
Deliverables: Finalized GPT link, user guide, and onboarding documentation.
5. Feedback & Refinement
Gather user feedback after initial usage to identify areas for improvement or expansion.
Refine personas, frameworks, or system functionality based on feedback.
Deliverables: Iterated and enhanced AI knowledge system.
6. Ongoing Updates & Support
Regularly update the system to reflect evolving needs, add new templates, and ensure functionality stays aligned with your goals.
Provide periodic check-ins for optimization and strategy adjustments.
Deliverables: Updated system versions, support sessions, and improvement reports.

FAQs

  • What is Knowledge as a Service (KaaS)?

    KaaS is a custom AI-powered knowledge system designed to streamline workflows, centralize expertise, and provide actionable guidance. It combines expert personas, structured templates, and ongoing collaboration to help you achieve your personal or business goals.

  • How does the process work?

    The process includes discovery, custom system design, delivery with onboarding, refinement through feedback, and ongoing updates to ensure the system evolves with your needs.

  • Who is this service for?

    KaaS is ideal for entrepreneurs, professionals, and small teams who need tailored AI solutions to enhance decision-making, improve productivity, or manage complex workflows.

  • What makes this service different?

    My service combines expert personas, actionable frameworks, and a collaborative approach to build systems that are uniquely tailored to your needs. Plus, the system evolves with regular updates and refinements.

  • What do I receive at the end of the project?

    You’ll receive a fully functional Custom GPT, which serves as the user-friendly interface for your AI knowledge system. It includes foundational guidelines, expert personas, and preloaded frameworks for actionable guidance. You’ll also receive a user guide for effective use and ongoing updates to keep the system aligned with your goals.

  • How is ongoing support handled?

    I offer periodic updates to your system, adding new templates, refining personas, and ensuring it aligns with your evolving goals. Feedback sessions are included to keep the system optimized.

  • How long does it take to build my system?

    Depending on the complexity of your needs, the initial setup typically takes 2-4 weeks, followed by continuous collaboration for updates and refinements.

What's included

  • Custom AI Knowledge System

    A tailored GPT-based AI system designed with foundational system guidelines and expert personas to meet your specific goals. Includes core features such as dynamic responses and integrated knowledge frameworks.

  • Expert Personas & Interaction Models

    Predefined personas (e.g., Mentor, Strategist, Motivator) embedded into the AI to deliver specialized guidance and support across personal and professional needs.

  • Preloaded Templates & Frameworks

    Actionable tools like SMART goal templates, decision-making frameworks, and productivity methods preloaded into the AI system for quick and effective use.

  • Onboarding & User Guide

    A comprehensive guide explaining how to interact with your AI coach, access its personas, and use its features to achieve your goals.

  • Ongoing Feedback & System Updates

    A collaborative partnership to ensure your AI knowledge system evolves with your needs. Includes regular feedback sessions (e.g., monthly or quarterly) to refine features, add new templates or personas, and update the system to stay aligned with your goals.

Example projects

Recommendations

(5.0)

Amber Fields • Black UX Labs

Client • Jul 31, 2024

Jonathan was great to work with! Organized, clear and concise. He kept the team updated and engaged as a strategic thinker. Look forward to working with him again.

Chris Petescia

Client • Jun 30, 2023

Jonathan has a natural, and well-honed intuition for user experience -- not just UX, but the needs, intentions and experiential desires of *humans* using technologies. With a design background as well, Jonathan's capability spans the development visual design language to product strategy. He knows how to work with full stack developers (to speak the language, and know their needs) to affect collaboratively-build wins. And, he's a good guy.


Skills and tools

Prompt Engineer
Prompt Writer
ChatGPT

Industries

SaaS
EdTech
Consulting

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