Bilingual Customer Service & Sales Specialist
Starting at
$
20
/hrAbout this service
Summary
Hello there! 👋
I bring 4 years of dedicated experience in the BPO industry, with a background spanning roles as a Sales Representative and Customer Service Professional.
My focus on delivering exceptional customer experiences has led me to excel in various areas such as email support, chat support, and back-office operations. I'm well-versed in ticketing systems like Zendesk and adept at providing virtual assistance, ensuring efficient handling of customer inquiries and prompt issue resolution.
Let's collaborate to optimize your customer support and sales strategies for success! 🌟
What's included
Customer satisfaction
This is often measured through surveys, reviews, or other feedback mechanisms. By actively listening to customers and resolving their concerns.
Customer retention
Satisfied customers are more likely to return for future business. I can contribute to retention by building positive relationships and fostering brand loyalty.
Company reputation
Exceptional customer service fosters positive word-of-mouth and strengthens the company's reputation in the marketplace.
Skills and tools
Customer Success Manager
DocuSign
Gmail
Google Calendar
Ring Central
Industries
Customer Service
Work with me