Community Catalyst

Starting at

$

50

/hr

About this service

Summary

I offer a comprehensive service designed to ignite engagement, foster loyalty, and drive growth within your online community. What sets me apart is our tailored approach, where I not only provide strategic guidance and deliverables but also emphasize community security, ensuring a safe and trusted environment for all members to thrive and interact securely. With my expertise, I empower businesses to build vibrant communities that become invaluable assets for long-term success.

What's included

  • Custom Community Strategy

    A tailored roadmap outlining engagement tactics, content themes, and growth objectives based on your brand.

  • Engagement Calendar

    A planned schedule of community activities and content to drive consistent interaction.

  • Content Creation Package

    Branded content assets for social media, blog, and more to fuel engagement.

  • Community Guidelines

    Clear policies for behavior, moderation, and content standards.

  • Management Tools and Training

    Access to platforms and training for effective community oversight.

  • Performance Metrics Report

    Regular updates on KPIs, engagement, and growth trends.

  • Feedback Summary

    Insights into customer preferences and opportunities for improvement.

  • Strategic Recommendations:

    Actionable insights for future community growth initiatives.

  • Access Control Guidelines:

    Clear guidelines for role-based permissions and user verification.

  • Security Protocol Documentation

    Detailed documentation outlining implemented security measures and protocols.

  • Moderation Policies

    Policies for detecting and addressing security threats.

  • Server Configuration Recommendations

    Recommendations for secure server settings.

  • Two-Factor Authentication (2FA)

    Guidance for enhancing user account security.

  • Bot Management Strategies

    Strategies for managing bots to mitigate security risks.

  • Incident Response Plan

    Procedures for detecting and responding to security incidents.

  • Security Awareness Training

    Resources to educate users and team members about security best practices.


Skills and tools

Security Manager

Community Manager

Community Support Specialist

Discord

Intercom

Slack

Zendesk