Online Business Manager

Starting at

$

1,297

/mo

About this service

Summary

As an Online Business Manager, I specialize in transforming chaotic operations into streamlined, efficient workflows that empower businesses to thrive during their growth phase. With a unique blend of strategic planning and personalized support, I help established entrepreneurs optimize their processes, onboard their first team members, and implement automation solutions, all while maintaining a focus on their unique vision. My approach combines hands-on expertise with a deep understanding of the challenges faced by creative business owners, ensuring that your journey to success feels manageable and tailored just for you.

What's included

  • Operational Strategy Development

    -Creation of customized operational strategies tailored to client goals. -Identification of key performance indicators (KPIs) to track success.

  • Project Management

    -Oversight of project timelines, deliverables, and team coordination. -Implementation of project management tools (e.g., Asana, Trello) for task tracking.

  • Process Optimization

    -Analysis and refinement of existing workflows for increased efficiency. - Development of standard operating procedures (SOPs) to streamline processes.

  • Team Management and Onboarding

    -Recruitment support, including job postings and candidate screenings. -Onboarding processes for new team members, including training materials and orientation sessions.

  • Automation Implementation

    -Setup of automation tools (e.g., Zapier) to reduce manual tasks. -Integration of various business systems to improve data flow and communication.

  • Client Relationship Management

    -Maintenance of client communication and follow-ups to ensure satisfaction. -Development of client feedback systems to enhance service quality.

  • Content Management

    -Development and execution of content strategies for blogs, social media, and newsletters. -Coordination with content creators and designers to produce high-quality materials.

  • Performance Analytics

    -Regular reporting on business performance metrics. -Insights and recommendations based on data analysis to drive growth.

  • Resource Management

    -Inventory tracking and management for physical or digital assets. -Oversight of vendor relationships and service contracts.

  • Business Growth Planning

    -Strategy sessions to identify growth opportunities and market expansion. -Support in launching new products or services, including marketing strategies.

  • Crisis Management and Problem Solving

    -Rapid response to unexpected challenges and development of contingency plans. -Support in managing internal and external communications during crises.

  • Training and Development

    -Creation of training materials for team members. -Facilitation of workshops or coaching sessions to enhance skills.


Skills and tools

Product Manager

Project Manager

Program Manager

Asana

Asana

Dubsado

Dubsado

Google Drive

Google Drive

Kajabi

Kajabi

Slack

Slack