Customer Success Specialist
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About this service
Summary
What's included
Increased positive customer reviews
Every company I have worked with has markedly increased positive customer interactions and reviews; my mission is to make your business five stars at a minimum!
Customer Strategies for business improvement
I observe and analyze business environments to create plans of action for your business to implement to create real, positive change in your business.
Customer Retention
I strive to be a positive and effective agent that keeps customers coming back. I do this by building trust and rapport, two of the strongest pillars in any professional relationship.
Example projects
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Industries