UX & Product Website Audit
Starting at
$
950
About this service
Summary
FAQs
What is the scope of the audit?
The audit is intentionally focused to ensure depth and clarity. It typically covers up to five core pages or key product flows, such as your homepage, pricing, onboarding, or product overview. The review prioritizes the desktop experience, with mobile feedback provided at a high level unless otherwise agreed. Larger websites or more complex platforms can be reviewed in phases if needed.
What do I need to have before starting?
To begin, you’ll need a live website or staging link and a clear understanding of your primary goal, whether that’s conversion, onboarding, product clarity, or sales enablement. Access to analytics is optional but highly recommended, as it helps ground the audit in real usage data. No design files or technical access are required.
How long does it take?
Most audits are completed within five to seven business days, depending on the scope of the site and how quickly feedback or access is provided.
What happens after the audit?
After delivery, you can implement the recommendations with your team, use the findings to guide a redesign or product roadmap, or book follow-up support if you want help executing specific improvements. There’s no obligation to continue beyond the audit.
What’s not included?
This audit does not include hands-on design or implementation work. I don’t create new UI designs, wireframes, or visual mockups, and I don’t make changes to your website or code. User testing, interviews, brand strategy, copywriting rewrites, and ongoing design support are also outside the scope. If you decide you need execution support after the audit, that can be scoped as a separate project.
What's included
UX & Product Audit Report
A structured document (PDF or Slides) reviewing your website through a product and user-experience lens. Includes: Annotated screenshots of key pages, Clear explanations of usability, clarity, and flow issues & Observations grounded in SaaS and B2B UX patterns. This report translates design feedback into practical product insights your team can act on.
User Flow & Friction Analysis
A breakdown of your primary user journeys (e.g. homepage → demo, pricing → signup). Includes: Where users may feel confused, overwhelmed, or blocked Missing steps, unclear transitions, or competing CTAs Moments where intent and interface don’t align This helps identify why users drop off, not just where.
Messaging & Information Hierarchy Review
An evaluation of how clearly your product communicates value. Includes: Above-the-fold clarity assessment Feature vs. benefit balance Content prioritization and scannability Visual hierarchy issues affecting comprehension This ensures your product’s value is understood within seconds, not minutes.
UI & Interaction Clarity Review
A focused review of interface elements and interactions that impact usability. Includes: Button clarity, affordances, and feedback Consistency across components and pages Interaction patterns that support or hinder understanding This bridges visual design and UX, especially important for complex SaaS products.
Loom Walkthrough
A recorded walkthrough explaining: Key findings Reasoning behind recommendations Suggested implementation order Ideal for async teams, stakeholders, or founders who prefer context over documents.
Actionable Recommendations & Next Steps
Clear, practical suggestions tied directly to each finding. Includes: What to change Why it matters How it improves user understanding or conversion No vague advice — everything is written so it can be handed to a designer, PM, or developer.
Prioritized Findings (Impact-Based)
All insights are grouped and ranked by impact. Categories: High impact / quick wins Medium impact / structural improvements Low impact / polish This helps teams focus on what matters most, especially with limited time or budget.
Conversion & Trust Assessment
A review of how effectively your website guides users toward action. Includes: CTA visibility and clarity Friction in signup, demo, or contact paths Trust signals (social proof, credibility, clarity) This highlights opportunities to improve conversion without redesigning everything.
