Customer Service and Retention

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About this service

Summary

I offer top-notch customer service and retention strategies to help businesses keep their customers happy and coming back for more.

What's included

  • Customer Service

    Provide high-quality customer support via email, chat, or phone

  • Team Leadership

    Coach and manage teams to achieve company objectives

  • Training Development

    Create training materials and FAQs for customer service teams


Skills and tools

Coach

Community Support Specialist

Customer Support Representative

Notion

Trello