WordPress Troubleshooting and fault finding / fixing

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About this service

Summary

I specialize in meticulously analyzing your entire website to identify and address any issues you're experiencing. My approach goes beyond simply fixing problems – I focus on enhancing your website's overall performance and ensuring its resilience for the long term. With a keen eye for detail and a commitment to excellence, I'll elevate your website to a better state, prioritizing caution and implementing solutions that fortify its stability.

Process

My process begins with a comprehensive front-end inspection and review of your website, where I meticulously assess its key aspects and performance. I'll provide you with a detailed report outlining any issues and their impact. Following this, I conduct a thorough back-end review, ensuring no stone is left unturned. Before any changes are made, I prioritize safety by creating a backup, allowing us to revert to the original state if needed. Additionally, I create a duplicate of your website on my server, providing a staging environment for testing and fixing without affecting the live site. While I strive to resolve issues promptly, in some cases where WordPress websites are beyond repair or it's more cost-effective to rebuild, I'll transparently discuss this option with you. My goal is always to ensure your website's optimal performance and resilience.

FAQs

  • What types of issues can you fix on WordPress websites?

    I specialize in addressing a wide range of issues commonly encountered on WordPress websites, including but not limited to layout problems, functionality errors, plugin conflicts, slow loading times, security vulnerabilities, and more. Whether it's a minor glitch or a complex issue, I'm equipped to tackle it effectively.

  • How long does the troubleshooting process typically take?

    The duration of the troubleshooting process varies depending on the complexity of the issues identified and their underlying causes. After conducting a thorough inspection and review of your website, I'll provide you with an estimated timeline for resolution. Rest assured, I work diligently to resolve issues promptly without compromising quality.

  • Do you offer a guarantee on your fixes?

    While I cannot guarantee a fix for every issue due to the inherent complexities of website development, I'm committed to finding solutions and ensuring your website operates smoothly. If it can be fixed, I will fix it. But some WordPress websites are simply beyond repair.

  • What precautions do you take to avoid disrupting my live website?

    Prior to making any changes to your live website, I take several precautions to minimize disruption and ensure the safety of your data. This includes creating a backup of your website, conducting tests and fixes in a staging environment, and implementing changes only after thorough testing and client approval. You can trust that I prioritize the security and integrity of your website throughout the process.

  • When is rebuilding a website a better option than fixing it?

    In some cases, particularly when a website has extensive issues or outdated technology, rebuilding from scratch may be a more cost-effective and efficient solution than attempting to fix individual problems. Factors such as the complexity of the issues, the scalability of the website, and your long-term goals will influence the decision. I'll transparently discuss this option with you and provide guidance to determine the best course of action for your specific needs.

What's included

  • Website review front and backend

    An in-depth review and health check of your website, how is it performing, any obvious faults in addition to any faults you are aware of, size and speed, design, content and more.

  • Reported fault finding and diagnostics

    Investigate 1 fault you are already aware of. I will try and establish what the cause of the fault is and advise the best way forward. I will do this initially by creating a copy of your website and test it in a staging environment so I am trying to fix a copy of the website on my server.

  • Attempt to fix the fault

    To begin with, we will create a backup and make sure we can revert to a backup of your site. Fixing WordPress faults can be complex and thus can actually be more or less impossible to fix and the website will need to be re-build, which can be cheaper sometimes. There is a chance by trying to fix a fault, it can make your website issues worse.


Skills and tools

Web Designer
Web Developer
UI Designer
Divi
Elementor
Oxygen
WooCommerce
WordPress

Industries

Marketing

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