Customer Support Specialist

Starting at

$

20

/hr

About this service

Summary

Hello! I'm Leila Zouggari, a passionate and dedicated Customer Support Specialist with extensive experience in delivering exceptional customer service. With a strong background in digital marketing and web design support, I have a proven track record of helping clients navigate complex services and ensuring their satisfaction.

What's included

  • 24/7 Customer Support

    Available around the clock to assist your customers with any inquiries or issues.

  • Multi-Channel Support

    Proficient in providing support via email, chat, phone, and social media platforms.

  • Issue Resolution

    Skilled in troubleshooting and resolving customer complaints efficiently.

  • Customer Feedback Management

    Collecting and analyzing customer feedback to improve service quality.

  • Personalized Assistance

    Offering tailored solutions to meet the specific needs of your customers.


Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk

Work with me