Virtual Assistant Services

Starting at

$

20

/hr

About this service

Summary

Hello! I'm Leila Zouggari, a versatile and dedicated Virtual Assistant with a strong background in customer support and digital marketing. With years of experience in providing exceptional administrative and customer support, I am here to help you streamline your business operations and enhance productivity.

What's included

  • Administrative Support

    Email Management: Organize and manage your inbox, respond to emails, and prioritize important messages. Scheduling: Manage your calendar, schedule appointments, and coordinate meetings. Data Entry: Accurately input and update data in spreadsheets, databases, and CRM systems. Document Preparation: Create, format, and edit documents, reports, and presentations.

  • Customer Support

    Client Communication: Handle customer inquiries, provide support via email, chat, or phone, and ensure client satisfaction. CRM Management: Maintain and update customer records, ensuring accurate and up-to-date information. Order Processing: Assist with order placement, tracking, and resolving any order-related issues.

  • Social Media Management

    Content Scheduling: Plan and schedule social media posts across various platforms. Engagement: Monitor and respond to comments, messages, and mentions to build a positive online presence. Analytics: Track and analyze social media performance to optimize engagement strategies.

  • Project Management

    Task Coordination: Organize and delegate tasks, ensuring timely completion of projects. Progress Tracking: Monitor project milestones and provide regular updates to keep you informed.

  • Research

    Market Research: Conduct research on market trends, competitors, and potential opportunities. Content Research: Gather information and resources for content creation and marketing campaigns.

  • Personal Assistance

    Travel Arrangements: Plan and book travel accommodations, including flights, hotels, and transportation. Event Planning: Assist in organizing events, from small meetings to large conferences.


Skills and tools

Personal Assistant

Virtual Assistant

AirCall

AirCall

Gmail

Gmail

Google Sheets

Google Sheets

Microsoft PowerPoint

Microsoft PowerPoint

Notion

Notion