I started Big Mark & Co back in 2011, and we have evolved a lot since then. But at the core of everything we do is our mission to help people and businesses be the best they can be.

Our particular focus is on building websites, but we don't just customize a template and call it a day. Your website needs to align with your mission, your vision, and your values. It needs to look professional, it needs to fit your brand. It needs to be easy for you to update and easy for your visitors to use.

So we help you to navigate that process. We take care of all of the technical stuff, we have extensive check-lists and audits to make sure we get everything right.

And we make sure we tell your story. As the world starts to become increasingly driven by the "algorithm", you will find that more and more people want to deal with people. So we share your story, your values, your goals we build engagement through old-school organic growth.

First things first, we need to know your business inside and out.

What are your goals and objectives?

What makes you unique?

Who is your target audience?

We call this process discovery, and it starts with you filling out a short questionnaire, and we follow that up with a few meetings on Google Meet. We work hand-in-hand to create a strategy and a blueprint for how you want your new website to look and feel.

Once we know a bit more about you and your business, it's time to create something beautiful and unique.

We start with the design process. Like everything we do, this is a collaborative step, and we share our design workspace with you so you can make sure we are hitting the mark.

We build websites using clean, standards-compliant code, following best practice in the industry. And before we launch your website, we go through a series of audits to make sure your site is accessible, is search engine optimized, and looks great on a range of different desktop and mobile devices3. Launch and Lifetime Support

Before we launch, we show you how to use your website. Our onboarding process involves hands-on Google Meet calls, personalised videos and documentation.

And once we've launched your website, we do an immediate audit to make sure all the links and forms are working correctly, and we monitor your website for at least 48 hours to make sure nothing goes wrong. That includes checking your emails to make sure they still work.

And from there, Big Mark offers free Lifetime Support. If something goes wrong with your website, or if you need any help or advice on anything at all in regard to the website we built for you, we will always be here to help.