Documentation & Educational ContentAleksandr Prokudin
Do you need clear and concise guides and video tutorials to help users become proficient in using your software or cloud service? Then this service is for you. I will also develop a knowledge base to help your support team provide the best customer service possible.
What's included
User Guide
I will write a user guide for your desktop software or SaaS from scratch. Any industry is fine, but I have more-than-cursory knowledge of fintech, mechanical engineering, AEC, and audio and video editing. I also have experience restructuring, updating, and maintaining user guides as large as ~600 pages, so the volume of work is not an issue.
Video Tutorials
I will create bite-sized video tutorials that will help your users onboard and gain a deeper understanding of your product or service.
Knowledge Base
I will work with your support team to build a knowledge base that will reduce response time and improve users' onboarding experience.
FAQs
Yes, I've done that before. I can also port it to a modern CMS (Docusaurus, Hugo, you name it) and set up automatic publishing through GitHub Pages.
Yes, absolutely.
I can do the entire production: voiceover script and audio, screen capture, video editing, subtitles—all of it. I prefer to hire voice artists, but that largely depends on the client's budget. I also have a network of professionals I can work with to produce fancier-looking product videos, for example: https://www.youtube.com/watch?v=x2F1A0MYhMk
Yes. In my career, I've used many of the tools available to technical writers: DocBook/XML + XSLT, LaTeX, MS Word, LibreOffice Writer, Google Documents, Sphinx, Docusaurus, Hugo, Jekyll, Scribe, Kroto, and more. Adding another tool to my toolbox is a non-issue.
Whichever is easier for you to review. I can accumulate a lot of changes and send them once a week. I can submit pretty atomic pull requests.
Example work
Aleksandr's other services
Starting at$50 /hr
Tags
Docusaurus
Google Docs
Google Sheets
Miro
Technical Writer
Video Producer
Service provided by
Aleksandr Prokudin Novi Sad, Serbia
- $1k+
- Earned
- 1
- Paid projects
- 5.00
- Rating
- 8
- Followers
Documentation & Educational ContentAleksandr Prokudin
Starting at$50 /hr
Tags
Docusaurus
Google Docs
Google Sheets
Miro
Technical Writer
Video Producer
Do you need clear and concise guides and video tutorials to help users become proficient in using your software or cloud service? Then this service is for you. I will also develop a knowledge base to help your support team provide the best customer service possible.
What's included
User Guide
I will write a user guide for your desktop software or SaaS from scratch. Any industry is fine, but I have more-than-cursory knowledge of fintech, mechanical engineering, AEC, and audio and video editing. I also have experience restructuring, updating, and maintaining user guides as large as ~600 pages, so the volume of work is not an issue.
Video Tutorials
I will create bite-sized video tutorials that will help your users onboard and gain a deeper understanding of your product or service.
Knowledge Base
I will work with your support team to build a knowledge base that will reduce response time and improve users' onboarding experience.
FAQs
Yes, I've done that before. I can also port it to a modern CMS (Docusaurus, Hugo, you name it) and set up automatic publishing through GitHub Pages.
Yes, absolutely.
I can do the entire production: voiceover script and audio, screen capture, video editing, subtitles—all of it. I prefer to hire voice artists, but that largely depends on the client's budget. I also have a network of professionals I can work with to produce fancier-looking product videos, for example: https://www.youtube.com/watch?v=x2F1A0MYhMk
Yes. In my career, I've used many of the tools available to technical writers: DocBook/XML + XSLT, LaTeX, MS Word, LibreOffice Writer, Google Documents, Sphinx, Docusaurus, Hugo, Jekyll, Scribe, Kroto, and more. Adding another tool to my toolbox is a non-issue.
Whichever is easier for you to review. I can accumulate a lot of changes and send them once a week. I can submit pretty atomic pull requests.
Example work
Aleksandr's other services
$50 /hr