Summary

Process

FAQs

• We have a badly out-of-date user guide. Can you do a full update?

  Yes, I've done that before. I can also port it to a modern CMS (Docusaurus, Hugo, you name it) and set up automatic publishing through GitHub Pages.

• Can you do fixed rate for tutorials?

  Yes, absolutely.

• Do you write voiceover scripts only or do you make entire video tutorials?

  I can do the entire production: voiceover script and audio, screen capture, video editing, subtitles—all of it. I prefer to hire voice artists, but that largely depends on the client's budget. I also have a network of professionals I can work with to produce fancier-looking product videos, for example: https://www.youtube.com/watch?v=x2F1A0MYhMk

• Can you create a guide using <insert_name> technology?

  Yes. In my career, I've used many of the tools available to technical writers: DocBook/XML + XSLT, LaTeX, MS Word, LibreOffice Writer, Google Documents, Sphinx, Docusaurus, Hugo, Jekyll, Scribe, Kroto, and more. Adding another tool to my toolbox is a non-issue.

• Do you submit documentation in batches or in small chunks?

  Whichever is easier for you to review. I can accumulate a lot of changes and send them once a week. I can submit pretty atomic pull requests.