Support - Client/Technical

Benjamin N.

Starting at

$

50

/hr

About this service

Summary

Hey there! Here's a little about me: I provide technical and client support via remote support tools like ServiceNow, Zendesk, etc., and social media. Before honing this skill professionally, I started out tinkering with computers and helping my family and friends with their devices and other technical concerns.
If you need support for your products, clients, or devices, please click the "Get In Touch" button in my bio so we can chat further 🙌

What's included

  • Product/ Device Support

    OS support for Windows, macOS, Android & iOS, web dev support for HTML & CSS, remote support via various tools, troubleshooting, and social media management, exceptional customer service, strong decision-making, collaboration, effective project management, remote collaboration tools, and familiarity with various documentation software.

Recommendations

(5.0)

Brenda Ngozi • The VirtualEase

Client • Feb 9, 2025

Recommended

Benjamin N. is a skilled IT professional and a pleasure to work with. He's an excellent communicator, always informing us of progress and explaining technical concepts in a way we can understand. He's also highly responsive and reliable, always available when we need him. Benjamin's professionalism and dedication made him a valuable partner for The Virtual Ease. I highly recommend him.

Skills and tools

Customer Support Representative

Technical Support Specialist

Freshdesk

Freshdesk

Google Drive

Google Drive

Slack

Slack

Zendesk

Zendesk

Zoom

Zoom

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