Your team answers the same questions every week. An AI assistant can take the first pass.

I build a chatbot or agent on your own documents, site and policies, connect it to the tools where your people and customers already are, and set clear rules for when it hands off to a human.

Who this is for: a team with its answers already written down somewhere (a help page, a policy folder, an FAQ) and too many people asking. If the job is moving data between tools, see the Automation Sprint.

What you walk away with: the assistant, built on your content and connected where people already ask; handoff rules for what it must pass to a person; a plain-language guide to what it can and can't do; and a way for your team to update it without calling me.

How it ships: week one, we decide what it can see, then I build the first version. Week two, we test it on real questions, tighten the handoff rules, and launch.

Recent work: see Example work below. I also give public talks explaining AI to non-technical audiences, so explaining what an assistant can and can't do is part of the job.