Digital transformation made simple
Starting at
$
200
/wkAbout this service
Summary
I help organisations turn complex digital ideas into clear, actionable strategies that drive measurable business outcomes.
With experience across digital transformation, process optimisation, and CRM integrations (Salesforce, Dynamics 365), I specialise in bridging the gap between technical teams and business objectives.
Whether you need user stories, requirement documentation, or a roadmap to modernise legacy systems, I bring clarity, structure, and collaboration to every engagement.
Recent projects include optimising customer onboarding flows, leading product workshops, and streamlining identity access management processes for enterprise clients.
What's included
Requirements Gathering & User Stories
Translate business needs into developer-ready stories and acceptance criteria.
Process Mapping & Optimisation
Map, analyse, and streamline business processes for clarity and efficiency.
Product Roadmap Consultation
Define MVP scope, prioritise features, and set delivery milestones.
Agile Delivery Support
Provide sprint planning, backlog refinement, and cross-functional communication.
Digital Transformation Strategy
Review systems, processes, and recommend modernisation opportunities.
Skills and tools
Business Analyst
Product Manager
Product Strategist
Jira
Slack
Trello