I help organisations turn complex digital ideas into clear, actionable strategies that drive measurable business outcomes.

With experience across digital transformation, process optimisation, and CRM integrations (Salesforce, Dynamics 365), I specialise in bridging the gap between technical teams and business objectives.

Whether you need user stories, requirement documentation, or a roadmap to modernise legacy systems, I bring clarity, structure, and collaboration to every engagement.

Recent projects include optimising customer onboarding flows, leading product workshops, and streamlining identity access management processes for enterprise clients.