Live in 3 days. Customers message your shop on WhatsApp asking where their order is, when you're open, or whether you do catering, and the replies wait until you're free. We set up automatic WhatsApp replies on your shop's own number, so common questions get answered straight away and real enquiries land on one private page for you.

If you've been losing leads in a busy inbox, or wanted order and support questions answered without hiring, this is built for that.

What you get:

- Order status: checks the order by email (and by the customer's number where your shop system supports it); reveals nothing if there's no match

- Enquiries and catering requests: the customer's name, what they need and when, saved to a private owner page

- Opening hours and location answered any time

- Hand-off to you: a customer who asks for you is flagged on your owner page

- New orders politely declined on the chat, with your order link if you have one

- A short handover note on changing your hours, answers and wording

What we need from you:

- Your shop's WhatsApp number, set up as a WhatsApp Business account in your name

- Where your orders live (for example your online store), and a separate login for us

- Your hours, location and the answers you want customers to get

Please note: Meta (WhatsApp's owner) requires you to complete its business verification yourself so your shop's name shows as the sender on your own number. We guide you through it in writing, but the verification is in your name and done by you.

Sample (a demo cafe, tested on a real phone on 13 Oct 2026): 8 of 8 test messages answered correctly, each reply about 1 second after the message. The order question asked for the email on the order before showing its status, the catering request and the request to talk to the owner both appeared on the owner page, and the owner page stays locked when logged out.

Not included: taking new orders or payments on the chat, marketing or bulk messages, and WhatsApp or Meta message charges (these run on your own account).

Fully remote, no calls needed: questions and handover happen in the order messages.

Fixed price. If it doesn't work as agreed, we fix it free within 7 days of handover. We won't leave you with something broken that we built.

The clock starts once we have the access we need.