What's included

• Administrative Support

  - Organized calendar and scheduling system - Managed email inbox (filtered, responded, and prioritized) - Data entry and bookkeeping (accurate and up-to-date) - Document management (organized and easily accessible) - Travel arrangements and itineraries

• Communication and Customer Service

  - Responded customer inquiries (email, phone, chat) - Drafted and sent newsletters and promotional emails - Managed social media presence (posts, comments, messages) - Customer relationship management (CRM) updates - Phone and voicemail management

• Task and Project Management

  - Completed tasks and projects on time - Prioritized and managed multiple tasks simultaneously - Coordinated with team members and stakeholders - Created and managed project schedules and deadlines - Status updates and progress reports